A quality improvement project to reduce the wait time for initial appointment in an urban outpatient sleep center

Project Aim: In this study we aimed to see if replacing one face to face follow up visit after sleep study with a phone call by a trained office staff will -decrease the total number of follow up office visits, thus decreasing health care cost -increase the number of new patients seen during the 6 month follow up period -Did not decrease patient compliance.https://jdc.jefferson.edu/patientsafetyposters/1048/thumbnail.jp