An ontology to model the research process in information systems

The IS community has relied mostly on two main paradigms to undertake IS research: positivist and interpretivist. This paper argues that the ongoing debate around which of these paradigms is better suited to undertake IS research has created confusion amongst IS researchers, particularly between those who are relatively inexperienced (e.g. PhD researchers). Inexperienced researchers tend to place emphasis on the justification of their research approaches in the context of existing paradigms without offering a clear description of how the chosen methods and paradigms are applied in the context of their own research, a key issue to assess and understand any research output. This paper does not attempt to give any suggestions as to which research methods/paradigms should be used for IS research, but to raise the awareness that the way we currently communicate our thoughts in the research methods domain may not be very effective. We argue that an initial step to undertake this challenge could be to take a more “practical” approach by focusing on the process of thinking and planning the research activity rather than focusing on the justification of the use of one or many research methods usually “loaned” from other discipline

A comparative analysis of business process modelling techniques

Business process modelling is an increasingly popular research area for both organisations and academia due to its usefulness in facilitating human understanding and communication. Several modelling techniques have been proposed and used to capture the characteristics of business processes. However, available techniques view business processes from different perspectives and have different features and capabilities. Furthermore, to date limited guidelines exist for selecting appropriate modelling techniques based on the characteristics of the problem and its requirements. This paper presents a comparative analysis of some popular business process modelling techniques. The comparative framework is based on five criteria: flexibility, ease of use, understandability, simulation support and scope. The study highlights some of the major paradigmatic differences between the techniques. The proposed framework can serve as the basis for evaluating further modelling techniques and generating selection procedures

A Semantic-based framework for discovering business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modeling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. This paper focuses on business process patterns and proposes an initial framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework synthesizes the idea from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Actor perception in business use case modeling

Mainstream literature recognizes the validity and effectiveness of use cases as a technique for gathering and capturing system requirements. Use cases represent the driver of various modern development methods, mainly of object-oriented extraction, such as the Unified Process. Although the adoption of use cases proliferated in the context of software systems development, they are not as extensively employed in business modeling . The concept of business use case is not a novelty, but only recently did it begin to re-circulate in the literature and in case tools. This paper examines the issues involved in adopting business use cases for capturing the functionality of an organization and proposes guidelines for their identification, packaging, and mapping to system use cases. The proposed guidelines are based on the principle of actor perception described in the paper. The application of this principle is exemplified with a worked example aimed at demonstrating the utility of the proposed guidelines and at clarifying the application of the principle of actor perception. The worked example is based on a series of workshops run at a major UK financial institution

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Toward the automation of business process ontology generation

Semantic Business Process Management (SBPM) utilises semantic technologies (e.g., ontology) to model and query process representations. There are times in which such models must be reconstructed from existing textual documentation. In this scenario the automated generation of ontological models would be preferable, however current methods and technology are still not capable of automatically generating accurate semantic process models from textual descriptions. This research attempts to automate the process as much as possible by proposing a method that drives the transformation through the joint use of a foundational ontology and lexico-semantic analysis. The method is presented, demonstrated and evaluated. The original dataset represents 150 business activities related to the procurement processes of a case study company. As the evaluation shows, the proposed method can accurately map the linguistic patterns of the process descriptions to semantic patterns of the foundational ontology to a high level of accuracy, however further research is required in order to reduce the level of human intervention, expand the method so as to recognise further patterns of the foundational ontology and develop a tool to assist the business process modeller in the semi-automated generation of process models

Business Grid Services

Grid services have come to represent the synthesis of web services and grid computing paradigms. Web services provide the means to modularize software, enabling loosely coupled and novel synthesis. Grid computing removes the binding between functional software components and specific hosting hardware, enabling software to be deployed dynamically over a network (e.g. intra-, extra- or inter-net). Applying the constructs of grid computing to the service orientation of enterprise software will allow business service networks to utilize more specialized services. An upper service ontology that enables business grid services to be described and then related to the grid hosting platform is presented. Explicit knowledge is required for enterprise software, hosting servers and the domain that can then be utilized by both SLA and reservation systems. The ontology presented is derived from and validated using a collection of web services taken from leading investment banks

An ontological approach for recovering legacy business content

Legacy Information Systems (LIS) pose a challenge for many organizations. On one hand, LIS are viewed as aging systems needing replacement; on the other hand, years of accumulated business knowledge have made these systems mission-critical. Current approaches however are often criticized for being overtly dependent on technology and ignoring the business knowledge which resides within LIS. In this light, this paper proposes a means of capturing the business knowledge in a technology agnostic manner and transforming it in a way that reaps the benefits of clear semantic expression - this transformation is achieved via the careful use of ontology. The approach called Content Sophistication (CS) aims to provide a model of the business that more closely adheres to the semantics and relationships of objects existing in the real world. The approach is illustrated via an example taken from a case study concerning the renovation of a large financial system and the outcome of the approach results in technology agnostic models that show improvements along several dimensions

Remote Working and Task Innovativeness – an Integrated Resource Based View and Antecedent-Behaviour-Consequence Perspective

In response to the COVID-19 pandemic, organisations across the world have been adopting different strategies, including remote working (RW), to continue with their normal routines. However, little is known about the impact of RW strategy on task innovativeness, organisational performance, and employees’ continuance intention to remote work post-COVID-19. Using a variant of the resource-based view and the antecedent-behaviour-consequence models, data was collected from a total of 643 employees in the United Kingdom (UK) and Ghana; and analysed using structural equation modelling (Study 1). The results showed and confirmed a positive effect of RW strategy, information systems (IS) resource availability and capabilities on employees’ task innovativeness leading to improved organisational performance. Further, interviews were then conducted with 22 participants from Ghana and the UK (Study 2) to understand the reasons for the outcomes in Study 1. These provided a basis for employees’ continuance intention to remote work. The need to upgrade the current levels of IS resources to support job redesign and responsive workaround in times of uncertainty is highlighted for the consideration of businesses, organisations, and policymakers