29 research outputs found
Tourism education on and beyond the horizon
2017-2018 > Academic research: refereed > Publication in refereed journal201809 bcrcAccepted ManuscriptPublishe
Banding together in a festival context : examining effects of a joint-stakeholder external service recovery
202206 bckwNot applicableOthersThe Hong Kong Polytechnic UniversityPublished36 month
Linking customer-employee exchange and employee innovative behavior
Accepted ManuscriptPublishe
Tourist stereotype content : dimensions and accessibility
202206 bckwNot applicableRGCPublished36 month
Principal–agent relationship within a cruise supply chain model for China
202206 bckwAccepted ManuscriptSelf-fundedPublishe
Reconfiguring Chinese cultural values and their tourism implications
2015-2016 > Academic research: refereed > Publication in refereed journalAccepted ManuscriptOthersThe Hong Kong Polytechnic UniversityPublishe
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
202206 bckwAccepted ManuscriptOthersThe Hong Kong Polytechnic UniversityPublishe
Chinese outbound tourist preferences for all-inclusive group package tours : a latent class choice model
202011 bcrcAccepted ManuscriptPublishe