Organizational Learning and ERP Post-implementation Phase: A Situated Learning Perspective

In this paper, we interpret the sequence of events and issues that led to the ERP failure during the post-implementation phase in a large IT service management company in Australia. For this purpose, we used theoretical frameworks from the domain of organizational and situated learning. We found that several factors created severe complexities and failure at the post-implementation phase of the ERP: 1) staff’s lack of understanding of the SAP-ERP, 2 the interconnection of ERP with business processes, 3) a disconnection between the training that the vendor provided and actual work practices, and 4) management’s and staff’s misunderstanding about the adequacy of the training and staff engagement. Our findings suggest that the theoretical space that situated learning theories provide can enhance our understanding about post-implementation issues

Adoption of Blockchain Technology among Australian Organizations: A Mixed-Methods Approach

There are several applications and benefits of Blockchain Technology (BCT) reported for different industries e.g. health, finance, supply chain, government, and energy. However, despite the benefits reported in the scholarly and commercial literature, organizations have not adopted BCT heavily across the globe including Australia. This lack of uptake provides the rationale to initiate this research to identify the factors that influence the adoption of BCT among Australian organizations. We use a mixedmethods approach based on the Technology, Organization, Environment (TOE) framework. First, we develop a theoretical model grounded on the findings of qualitative interviews of BCT experts and decision-makers working with different Australian organizations, and then confirm it through a quantitative study with an online survey. The results of the study show that the organizational adoption of BCT is influenced by the different factors that belong to the technological, organizational, and environmental contexts of the TOE framework

Discovery of Small Group Interactions and Performance from Project Emails

Despite latest advances in small group research, discovery of group interactions and performance from analysis of small group communication, such as project emails, is still minimally represented. This paper presents a novel approach of studying small groups through analysis of the participants’ emails sent to the project manager. We examined 1,105 email messages from managers\u27 email in-boxes across five distinct ICT projects from the personal, social, collaborative, and engaging perspective of the email senders and link the findings to group performance. The study provides theoretical evidence that analysis of incoming communication from project managers’ email in-box can be used to measure a group\u27s success. For project managers the approach has the potential to be highly beneficial for monitoring of indicators for the state of project health