48 research outputs found
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The Struggles of Living in a Postcard: Tourisms Social and Cultural Influences on a Mountain Community
Tourism scholarship is continuously advancing the understanding of tourism development as it positively relates economically and environmentally to tourism-based societies. In recent years, the tourism discipline as a whole has made little progress in identifying the social and cultural impacts of tourism, including questions of why and how local communities’ traditional foundations and defining characteristics are changed, influenced, and challenged by tourists and tourism business development. This dissertation restores the conversation that focuses on how tourism development and consumerism can change the socio-cultural profiles of local communities by addressing the understudied area of the ways in which tourism may affect the social systems and collective dynamics of a tourism-based community. Drawing on Nash’s (1977) view of tourism as a form of imperialism and expanding on Doxey’s (1975) original attempt to identify tourism’s influence on local residents, this dissertation contributes to social theories of the tourism discipline by bringing a different frame of reference and set of questions to exploration of the social impact of tourism growth through a qualitative ethnographic method and a constructivist grounded theory analysis of primary (participant observation and interviews) and secondary (written documents and pictures) data sources from eighteen months of immersion in one mountain community in the advanced industrial society of the United States. The findings suggest that tourism impacts four dimensions of this mountain community: structuring the local social world, intensifying acceptance issues between members of different social groups, shaping conflict and disagreement, and establishing the centrality of the environment. This research contributes to previous research by arguing that a holistic, complex account of interconnected relationships in a local community, such as this, can illuminate the nature of social conflict and disagreement around tourism, as well as suggest that tourism business decision-makers have the ability to influence the relationships of the major players in a recreation-based community
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Curating a Gallery of Crisis Engagement: Analysis of User Generated Content of the 416 Fire on Instagram
This study identifies how communication, specifically social media communication, can be used as a platform of engagement and participation by individuals impacted by a crisis, but not directly involved in the management process. Utilizing the context of the 416 Fire in the summer of 2018 in southwest Colorado, the analysis of user generated content shared on Instagram suggests that social media communication in a crisis is a response strategy in which each individual sharing photos/posts is engaging with the crisis in a way that invokes reflection. The findings showcase how social media sharing is a means of engaging with and through the crisis in an effort to connect, reflect, share, and contribute to the crisis management efforts. Understanding the dynamic processes of communication associated with crises, notably climate related crises, is important for tourism scholars, industry professionals, and policy-makers in an effort to identify and reduce impact on related communities
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Control and Power in Tourism: A Conceptual View of Service Encounter Discourse
Research has shown that there is an overarching need for the understanding of the interaction that occurs in the service encounter in a tourism setting. In order to develop the knowledge of one aspect of this encounter, bringing together literature from sociology and hospitality and tourism management, this study will conceptually strengthen the view of the service encounter as a discourse formation through which the social reality that is developed is constructed to reveal a power struggle between the actors involved. Utilizing a subjective critical framework, this conceptual study will support the use of discursive formation in the service encounter to expose the power struggle that develops within the interaction
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Qualitative Research Methods for Critical Inquiry: An Emergent Method of Analysis from the Social Sciences
Elizabeth A. Cartier is a Doctoral Candidate in the Department of Hospitality and Tourism Management in the Isenberg School at UMass-Amherst. Her research interests include: host and tourist behavior, tourism culture, and the critical aspects of power and control. Human resources, leadership and tourism are the focus of her teaching
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Using the CMM Theoretical Lens to Deconstruct Problematic Discourse Regarding Quality and Rigor in Tourism Research: Can Transparency Bridge the Metatheoretical Divide?
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Economic Impact Research: Review of Measurement Techniques in a Special Event
The study’s purpose was to examine and update the research concepts and measurement issues associated with assessing the economic impact of tourism special events. Specifically examined were the issues with the implementation of economic impact studies in regard to: 1) non-attendee analysis; 2) defining “locals” and “non-locals” within a region; 3) the impact of VFRs within the local markets; 4) sampling techniques – including registration versus intercept sampling; 5) the estimation of purchasing within versus outside the region; 6) early versus late registration sampling; and 7) recall – length of time to run EIS post event survey. These measures were associated with the Westfield International Air Show (WIAS) conducted in 2010. Recommendations and findings for conducting a special event economic impact and significance analysis are made
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Tourism’s social impact on a local community: The case of a mountain ski town
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Producing Higher Quality Ethnographies: The Blending of Two Methods of Analysis to Better Understand Ski Culture
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The Experience Economy: Regional Fair Market Segmentation and Application
Experiencing the Event Brand: Examining the Branded Images for a New England Regional Fair
Introduction. Brands and branding are critical to the understanding and perception of destinations and products and now events are even “branded. ” Some of these events have had a long history, and may or may not have been intentionally ‘branded ” but contain images and perceptions of a ‘branded event ” by different types of event consumers. Clearly different types of event consumers likely have different brand images of the same event or in this study- a regiona