Interacting in Desktop and Mobile Context: Emotion, Trust and Task Performance

The Personal Assistant for onLine Services (PALS) project aims at attuning the interaction with mobile services to the momentary usage context

Trusting to Learn: Trust and Privacy Issues in Serious Games

Organizations are increasingly investing in technology-enhanced learning systems to improve their employees’ skills. Serious games are one example; the competitive and fun nature of games is supposed to motivate employee participation. But any system that records employee data raises issues of privacy and trust. In this paper, we present a study on privacy and trust implications of serious games in an organizational context. We present findings from 32 interviews with potential end-users of a serious games platform called TARGET. A qualitative analysis of the interviews reveals that participants anticipate privacy risks for the data generated in game playing, and their decision to trust their fellow employees and managers depends on the presence of specific trust signals. Failure to minimize privacy risks and maximize trust will affect the acceptance of the system and the learning experience – thus undermining the primary purpose for which it was deployed. Game designers are advised to provide mechanisms for selective disclosure of data by players, and organizations should not use gaming data for appraisal or selection purposes, and clearly communicate this to employees

Die Collectio Francofurtana: eine französische Decretalensammlung Analyse beruhend auf Vorarbeiten von Walther Holtzmann

What makes an e-commerce company successful? In 2011 24% of venture capital in the US went into Internet companies adding up to a total of $6.9 billion (PwC & NVCA, 2011). With such high stakes the question of e-commerce success is more topical than ever. Google, one of the biggest e-commerce companies in the world, despite huge successful products like Google Search, has also seen failures. In this paper, we explore factors associated with successful and unsuccessful adoption of Google products using a literature study in conjunction with qualitative analysis of the Google Search, Google Health, and Google Plus products. Our research identifies key success factors for user adoption of Google products and predicts that Google Plus in its present form will lead to failure. The study shows that perceived compatibility, perceived usefulness, information quality, balancing risks with trust, and finally social pressure are important success factors for Google. Despite limiting the examination to Google products, results can serve as a guideline for other e-commerce venture