3,072 research outputs found
A Two-Step Model of Service Dissatisfaction: Theory and Evidence
This paper presents a two-step model that highlights the moderating influences of two contrasting individual-difference variables, first on service dissatisfaction and then on the ensuing complaining behaviors. The results of an empirical study provide support for most of the hypotheses based on the proposed model. The model extends (dis)satisfaction research on the one hand, and points to new directions for consumer research on the other
New Paradigms for Virus Detection, Surveillance and Control of Zika Virus Vectors in the Settings of Southeast Asia
Zika virus (ZIKV) has now become a global public health concern. The vectors for ZIKV are Aedes aegypti and Aedes albopictus. Both these mosquitoes are predominant in Southeast Asia and are also responsible for the spread of other arboviral diseases like dengue virus (DENV) and chikungunya virus (CHIKV). The incidence of dengue has been increasing over the years and this is of concern to public health workers. Simple laboratory tools for the detection of ZIKV is also lacking. In the absence of drugs and vaccine for these arboviral diseases, vector control is the main option for surveillance and control. Aedes larval surveys have been the hallmark of dengue control along with larviciding and fogging when cases are reported. However, we need new paradigms and options for control of these vectors. The current situation in Southeast Asia clearly proves that effective strategies for vector control need to be proactive and not reactive. This will be the way forward to control epidemics of these diseases inclusive of ZIKV until a vaccine becomes available
Strengthening family relationship to increase family health, happiness and harmony: Findings from a Community-based Participatory Research (CBPR) project under FAMILY: A Jockey Club Initiative for a Harmonious Society Project in Hong Kong
Oral Poster Presentation SessionSham Shui Po (SSP) district is one of the districts with high population density and lowest median household income. A CBPR project “Enhancing Family Well-being Project” was conducted by SSP District Social Welfare Office and School of Public Health, the University of Hong Kong from February 2012 to May 2013.
(1) To promote family health, happiness and harmony (3Hs) by building capacity for families to enhance family relationship; (2) To investigate the effectiveness of CBPR programmes in improving family relationship and 3Hs.
After training, based on positive psychology, social service workers in 30 participating organizations designed and organized their own programmes (one 2-hour session; one 1-hour booster) on one self-selected theme (“Gratitude”, “Hope/Resilience” and “Open-mindedness”) for people aged 6+ recruited by the organization. Participants were assessed four times (T1, pre-intervention; T2, immediately post-intervention; T3, 6 weeks and T4, 3 months after T2) primarily on family relationship and family 3Hs using Family Relationship Scale and family 3H indicators respectively.
1586 individuals aged 12+ from 1031 families participated in 29 programmes. Most (89.5%) were aged 18+, 69.0% were female, 65.9% had secondary or above education level and 69.5% were married. The mean score of overall family relationship increased from 75.6 (T1) to 76.0 (T4) (effect size, ES=0.06, p=0.03). The mean scores of family expressiveness increased (ES=0.10, p<0.001) and family conflict decreased from T1 to T4 (ES=-0.05, p=0.04). Family health, happiness and harmony scores all significantly increased from T1 to T4: ES = 0.14 (p<0.001), 0.10 (p<0.001) and 0.10 (p<0.001) respectively. All changes above indicated improvements after the programmes.
This CBPR brief intervention was effective in enhancing family relationship and 3Hs. The effects were small but sustained up to 3 months. The main limitation was the lack of a control group, which was not feasible in a large CBPR project.postprin
Boston Hospitality Review: Winter 2019
TABLE OF CONTENTS: "Training: The Necessity of Error Management Training in the Hospitality Industry" by Priyanko Guchait; "Trends: Green Hotels: An Overview" by Minu Agarwal and Prashant Das; "Tourism: Panacea or peril? The implications of Neolocalism as a more intrusive form of tourism" by Makarand Mody and Kyle Koslowsky; "Restaurants: How Can Single-Unit Restaurants Strive for Powerful Online Presence?" by Leora Lanz and Jenna Berry; "Retention: Why Hoteliers Stay and Go: Future Oriented Thinking" by Sean McGinley; "Service Recovery: Failure is Not Fatal: Actionable Insights on Service Failure and Recovery for the Hospitality Industry" by Lisa C. Wan and Elisa Chan; "Research: A Detailed Study of the Expected and Actual Use of Hotel Amenities" by Chekitan S. Dev and Prateek Kumar
An evaluation of a train-the-trainer workshop for social service workers to develop community-based family interventions
published_or_final_versio
Health App Possession Among Smartphone or Tablet Owners in Hong Kong: Population-Based Survey
published_or_final_versio
Development and two-year follow-up evaluation of a training workshop for the large preventive positive psychology happy family kitchen project in Hong Kong
published_or_final_versio
The suppression of Finite Size Effect within a Few Lattices
Boundary modes localized on the boundaries of a finite-size lattice
experience a finite size effect (FSE) that could result in unwanted couplings,
crosstalks and formation of gaps even in topological boundary modes. It is
commonly believed that the FSE decays exponentially with the size of the system
and thus requires many lattices before eventually becoming negligibly small.
Here we identify a special type of FSE of some boundary modes that apparently
vanishes at some particular wave vectors along the boundary. Meanwhile, the
number of wave vectors where the FSE vanishes equals the number of lattices
across the strip. We analytically prove this type of FSE in a simple model and
prove this peculiar feature. We also provide a physical system consisting of a
plasmonic sphere array where this FSE is present. Our work points to the
possibility of almost arbitrarily tunning of the FSE, which facilitates
unprecedented manipulation of the coupling strength between modes or channels
such as the integration of multiple waveguides and photonic non-abelian
braiding.Comment: 22 pages, 8 figure
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