2 research outputs found

    Does quality assurance deliver higher productivity?

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    This paper seeks to assess whether the implementation of formal quality schemes in the construction industry delivers higher productivity when measured at site level. The work reports an experiment in which the resources used by construction contractors to build housing association houses varied in accordance with the level of formal quality certification held by the contractors. It concludes that formally assured organizations use fewer resources to create the same output.Quality Assurance Housebuilding Productivity,

    Impacto de la calidad de conformidad sobre los resultados a trav茅s de un an谩lisis de los costes de no calidad: un estudio emp铆rico en la industria hotelera

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