ICT for eco-sustainability: an assessment of the capability of the Australian ICT sector

Executive summary As eco-sustainability issues become increasingly important to most, if not all, Australian organisations, the Information and Communication Technology (ICT) industry is expected to provide solutions that reduce material consumption (dematerialise), emissions (decarbonise), and energy use and waste production (demobilise) in both the ICT infrastructure and the business processes and practices of industries. The term \u27Green ICT\u27 represents this eco- sustainability enabling role of the ICT industry. The School of Business Information Technology and Logistics, RMIT University in collaboration with the Australian Information Industries Association (AIIA) surveyed all members and affiliates of the AIIA at the beginning of 2010 to understand Australian ICT firms\u27 capability to enhance the eco-sustainability of other industries. Based on data collected from 133 ICT firms, this report constitutes the first comprehensive study that exclusively focuses on the Australian ICT industry

Towards an economic analysis of IT outsourcing risks

This paper uses a case study to focus on the economic impacts of IT outsourcing risks through price determination. Previous research on IT Outsourcing (ITO) has examined risks from a number of perspectives, invariably from its impact on cost and failure. This paper uses a two dimensional model of buyer and supplier risk to show the relationships between the two related forms of risk in ITO and the determination of prices to resolve the risk

There’s SEM and “SEM”: A Critique of the Use of PLS Regression in Information Systems Research

In disciplines other than IS, the use of covariance-based structural equation modelling (SEM) is the mainstream method for SEM analysis, and for confirmatory factor analysis (CFA). Yet a body of IS literature has developed arguing that PLS regression is a superior tool for these analyses, and for establishing reliability and validity. Despite these claims, the views underlying this PLS literature are not universally shared. In this paper the authors review the PLS and mainstream SEM literatures, and describe the key differences between the two classes of tools. The paper also canvasses why PLS regression is rarely used in management, marketing, organizational behaviour, and that branch of psychology concerned with good measurement – psychometrics. The paper offers some practical options to Australasian researchers seeking greater mastery of SEM, and also acts as a roadmap for readers who want to check for themselves what the mainstream SEM literature has to say

End-User Control In Web-Based Electronic Services: A Case Study

This paper reports a case study of end-user control in delivery of Web-based electronic services. The case study concentrates the adoption of a Web-based electronic system being implemented in processing student&rsquo;s admission applications on a Web site. The end-user&rsquo;s control interface provides information on the detail existing in the Web-based electronic service. This insight into end-user synthesis in developing effective control in Web service environment relates to ease of use in doing the task. To assume the leverage of end-user control strictly on the basis of the Web service usage would limit the purpose of understanding. Rather it is suggested that it would be better to develop an approach to study the end-user ease of use interface in doing the task with the user&rsquo;s perception towards Web-based interactivity.<br /

The Australian Government\u27s abandoned infrastructure outsourcing program: \u27fiasco\u27, or relatively typical?

Early in 2001, after a damning public report by the Auditor-General, the Australian Federal Government was forced to abandon its highly promoted “whole of government” infrastructure outsourcing initiative. This about-face was greeted in the press with reports that the initiative was a ‘fiasco’. Yet a four-year case study of the initiative suggests a more complex picture. The initiative can be viewed in a quite different light on the basis of comparisons with a contemporary survey of 240 Australian organisations engaged in IT outsourcing. This reveals that many of the negative outcomes associated with this ‘fiasco’ are typical of those experienced by large Australian organisations. This has important implications for decision makers confronted with choices about sourcing IT service delivery

Perspectives on IT Outsourcing Success: Covariance Structure Modelling of a Survey of Outsourcing in Australia

Australia has been at the forefront of the adoption of outsourcing as a means for delivering IT services, but the success of IT outsourcing in Australia has been mixed. With two hundred and forty one responses from the top 1000 IT users in the country, the survey reported in this paper is one of the largest and most representative IT outsourcing studies in the world. Covariance structure modelling and confirmatory factor analysis has shed new light on the concept of outsourcing success, highlighting its complex, multidimensional nature. It has also confirmed many insights gained to date from qualitative research. Analysis also emphasises the importance to the outsourcing relationship of the management processes adopted by the client organization. L'Australie a été un pionnier dans l'adoption de l'impartition pour les services informatiques. Toutefois, les résultats ont été mitigés. Avec plus de deux cent répondants, provenant des 1000 plus grandes entreprises australiennes, cette étude et une des plus larges et représentatives faites jusqu'à0501ntenant. Une analyse des structure de co-variance, de même qu'une anlayse factorielle confirmatoire jettent un regard neuf sur la notion de succès de l'impartition. L'étude met en lumière le caractère complexe et multi-dimensionel de ce succès.Outsourcing, Australia, survey research, success, information systems, Impartition, Australie, enquête, succès, services informatiques

B2B Electronic Markets: A Conceptual Model for Analyzing the Sources of Business Value

This paper describes research supporting the development of a conceptual model for understanding the sources of business value of Business-to-Business (B2B) Electronic Markets. Based on six case studies and an analysis of current literature, Aggregation, Matching, and Integration emerged as the three key sources of business value. The framework provides a structured and systematic approach for understanding various B2B Electronic Market models, and helps develop strategies to leverage these sources of business value