A Model of Attitudes toward the Acceptance of Mobile Phone Use in Public Places

Since the first commercial launch of cellular telecoms by NET in Tokyo Japan in 1979 and the launch of the NMT system in Denmark, Finland, Norway and Sweden in 1981, the mobile phone has undergone continual incremental innovation for changing market needs. This study investigates the factors affecting the attitudes towards the social acceptance of mobile phones in public places and how this attitude affects its usage. Theories on innovation and technology acceptance were reviewed, and studies relating demographic factors to technology acceptance were examined. A model was proposed relating the usage frequency and attitudes towards acceptance of mobile phone in public places to demographic factors, such as country, age, education, gender, and work status. A survey was conducted among mobile phone users, and the sample consisted of 1079 respondents in the United States, France, Italy, Turkey, and Finland. A structural equation model was developed to analyze the survey data. Results of the analysis indicate that the attitudes about mobile phone use in public places depend on country, and age factors. This attitude in turn significantly affects the usage frequency of mobile phones. In addition, usage frequency also is affected by gender and work status. Implications of the findings for both academicians and practitioners are discussedAttitudes about Mobile Phone Use, Simultaneous Relationships, Demographic Factors, Mobile Phone Voice Messaging, Mobile Phone Text Messaging

Model of Service Quality: Customer Loyalty for Hotels

The authors investigate the relationship between loyalty and perceived service quality of hotel customers and discus managerial implications to develop strategies to enhance loyalty of hotel customers. A survey was conducted among customers in the San Francisco Bay Area. Results indicate that customer loyalty is dependent on perceived service quality which is observed in terms of timelines, facilities, and ambience

Mobile Phone Use in Social Settings: A Multinational Study

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Measuring agreement of administrative data with chart data using prevalence unadjusted and adjusted kappa

YesFunding provided by the Open Access Authors Fund

Conducting survey research with students

Survey research methods are applied by management information systems scholars. In these two seminars, we discuss the use of discuss the use of survey research in information systems, with an interdisciplinary perspective, for the purpose of developing models with theoretical and practical contribution, leading to publications in academic journals. In the first workshop, we discuss the methodology of survey studies in information systems, looking at how to relate interdisciplinary research topics, reviewing literature to identify potential models and designing questionnaire to rest the models. In the second workshop, we discuss how students can contribute to the survey research study. MPhil students can join with faculty to develop research projects leading to publications in academic journals

An interdisciplinary perspective on survey research

Survey research methods are applied by management information systems scholars. In these two seminars, we discuss the use if survey research in information systems, with an interdisciplinary perspective, for the purpose of developing models with theoretical and practical contribution, leading to publications in academic journals. In the first workshop, we discuss the methodology of survey studies in information systems, looking at how to relate interdisciplinary research topics, reviewing literature to identify potential models, and designing questionnaire to test the models. In the second workshop, we discuss how students can contribute to the survey research study. MPhil students can join with faculty to develop research projects leading to publications in academic journals

A Conceptual Framework and Belief-Function Approach to Assessing Overall Information Quality

This is the author's final draft. The publisher's official version is available from: <http://onlinelibrary.wiley.com/journal/ 10.1002/%28ISSN%291098-111X>.We develop an information quality model based on a user-centric view adapted from Financial Accounting Standards Board1, Wang et al.2, and Wang and Strong3. The model consists of four essential attributes (or assertions): ‘Accessibility,’ ‘Interpretability,’ ‘Relevance,’ and ‘Integrity.’ Four sub-attributes lead to an evaluation of Integrity: ‘Accuracy,’ ‘Completeness,’ ‘Consistency,’ and ‘Existence.’ These sub-attributes relating to 'Integrity' are intrinsic in nature and relate to the process of how the information was created while the first three attributes: ‘Accessibility,’ ‘Interpretability,’ and ‘Relevance’ are extrinsic in nature. We present our model as an evidential network under the belief-function framework to permit user assessment of quality parameters. Two algorithms for combining assessments into an overall IQ measure are explored, and examples in the domain of medical information are used to illustrate key concepts. We discuss two scenarios, ‘online-user’ and ‘assurance-provider,’ which reflect two likely and important aspects of IQ evaluation currently facing information users – concerns about the impact of poor quality online information, and the need for information quality assurance