Determinants of Relationship Quality for IS/IT Outsourcing Success in Public Sector: A Bilateral Perspective

Relationship has became an influential aspect for the success in IS/IT outsourcing. Although some studies have explored the issues of IS/IT outsourcing relationship in the past, these studies are limited to private sectors and are unidirectional in perspective. However, studies implicate that the issues related to private and public sectors should be addressed differently. The main purpose of this study is to examine a bilateral perspective of relationship between the service receivers of the public sector and the service providers by determining relationship quality factors and the outsourcing success. Based on the social perspective a relationship model is proposed to test the hypotheses. This study will serve as an useful guidelines in understanding how to develop a successful IS/IT outsourcing relationships for IT practitioners in the public sector that outsource IT/IS projects and the vendors undertaking those outsourced projects

Public sectors' perception on critical relationship factors in IS/IT outsourcing: Analysis of the literature and a Delphi examination

The outsourcing of information system or information technology (IS/IT) in the public sector has become an accepted management practice recently. Despite of this increasing practice IS/IT outsourcing in the public sector has faced tough challenges resulting in failures of many of them. Researchers suggest a good relationship between the client and vendor as a vital requisite for the success of IS/IT outsourcing. In this regard, this study identifies and ranks the critical relationship factors in IS/IT outsourcing through the public sectors' perception using a 'ranking-type' Delphi method.OAIID:oai:osos.snu.ac.kr:snu2012-01/102/0000011251/7SEQ:7PERF_CD:SNU2012-01EVAL_ITEM_CD:102USER_ID:0000011251ADJUST_YN:YEMP_ID:A078501DEPT_CD:520CITE_RATE:0FILENAME:첨부된 내역이 없습니다.DEPT_NM:농경제사회학부EMAIL:[email protected]:

Impact of Design Elements in Collaborative Learning - Research in Progress

This research examines design elements as antecedents in the context of collaborative learning. Drawing on flow and control theories, three design element antecedents – skill-to-challenge match, immediacy of feedback, and goal clarity – were identified to influence learning, while perceived control and focused concentration were hypothesized to mediate these relationships. An experiment is proposed to test the hypotheses

Integrated care for type 1 diabetes: The West Bengal model

Introduction: A structured dedicated health programme for Type 1 diabetes mellitus (T1DM) has been initiated in the state of West Bengal, India. Aim: The aim is to provide comprehensive healthcare to all children, adolescents and young adults living with T1DM, along with the provision of free supply of insulin, glucose measuring devices, blood glucose test strips, and other logistics. The strategic framework for programme implementation is to utilise the infrastructure and manpower of the already existing non-communicable disease (NCD) clinic under National Health Mission. Methodology: Establishing dedicated T1DM clinics in each district hospital by utilising existing healthcare delivery systems, intensive training and hand-holding of named human resources; providing comprehensive healthcare service and structured diabetes education to all T1DM patients; and building an electronic registry of patients are important components of the programme. T1DM clinics run once a week on the same day throughout the state. All T1DM patients are treated with the correct dose of insulin, both human regular insulin and glargine insulin. Patients are routinely monitored monthly to ensure good glycaemic control and prevent complications of the disease. Routine anthropometric examination and required laboratory investigations are conducted in the set-up of the already existing NCD clinic. Ongoing monitoring and evaluation of the T1DM programme are being conducted in terms of glycated haemoglobin (HbA1c) values, growth and development, complication rates, psychological well-being, quality of life, and direct and indirect expenditure incurred by families. Through this programme, any bottlenecks or gaps in service delivery will be identified and corrective measures will be adopted to ensure better health outcomes for those living with T1DM

Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework development

In the light of the information age, information overload research in new areas (e.g., social media, virtual collaboration) rises rapidly in many fields of research in business administration with a variety of methods and subjects. This review article analyzes the development of information overload literature in business administration and related interdisciplinary fields and provides a comprehensive and overarching overview using a bibliometric literature analysis combined with a snowball sampling approach. For the last decade, this article reveals research directions and bridges of literature in a wide range of fields of business administration (e.g., accounting, finance, health management, human resources, innovation management, international management, information systems, marketing, manufacturing, or organizational science). This review article identifies the major papers of various research streams to capture the pulse of the information overload-related research and suggest new questions that could be addressed in the future and identifies concrete open gaps for further research. Furthermore, this article presents a new framework for structuring information overload issues which extends our understanding of influence factors and effects of information overload in the decision-making process