Organisational expansion in higher education: the growth of universities' administrative staff and its impact on performance

The current research investigates the professional and administrative expansion taking place in universities over the last twenty years, characterised by the emergence of new roles and functions in areas such as: planning, marketing, student services, student placement, quality control, and external relations. Understanding the forces underlying this change is essential in building a reliable picture of the current state and likely direction of the university as an institution. I engage with the two arguments conceptualizing administrative and professional growth in universities: functionalist (emphasising the role of structural pressures e.g. student numbers) and neo-institutionalist (drawing attention to the cultural forces that shape universities as formal organisations). The first chapter provides a cross-national assessment of the relative significance of functionalist and cultural (neo-institutionalist) explanations in accounting for variation in the levels of administrative and professional staff in 761 universities from 11 European countries. The second chapter provides a national level empirical illustration of how cultural forces such as the diffusion of formal organisation make UK universities’ more prone to expand their professional infrastructure in catering to demographic inclusion. The third chapter extends the national level inquiry with an investigation into whether UK universities’ engagement with professional staff enhances university performance, in line with functionalist expectations. The findings show that the impact of structural needs on the expansion of professional and administrative staff is overestimated, as well as the role that professional staff plays in universities’ performance. The growth in administrative and professional staff is by large a by-product of universities formalising themselves as organisations. In this sense, universities’ engagement with new layers of professional expertise is a purveyor of legitimacy for institutions articulating themselves as highly integrated, strategic, and goal-driven entities

The rise of agentic inclusion in the UK universities : maintaining reputation through (formal) diversification

The pursuit of inclusion in elite universities has been widely explored from a structural lens concerned with issues of access faced by traditionally underrepresented students and staff. Building from a sociological institutionalist approach, this paper proposes the concept of ‘agentic inclusion’ to capture the growing valorisation of universities’ agency in the pursuit of inclusion, and the underlying shift from inclusion as ‘structural pursuit’ to inclusion as ‘organisational commitment’. Drawing on primary data mapping the presence of inclusion offices, units and teams across 124 UK universities as of 2018, and secondary data such as student and staff inclusion statistics, I show that elite universities are leading in the organisational display of inclusion, irrespective of the actual levels of inclusion across traditionally underrepresented students and staff. The findings call for further research into the gap between universities’ organisational commitments to inclusion and inclusion at the structural level and inform several policy recommendations

University as the producer of knowledge, and economic and societal value: the 20th and twenty-first century transformations of the UK higher education system

Throughout the twentieth century and the first decades of the twenty-first century, the UK higher education went through significant changes. We identify three epochs, through which the institutional logic and purpose of university were redefined: an elite reconfiguration before the 1950s; a democratic reconfiguration from the 1960s on; and an economic and societal reconfiguration in the context of globalization since the late 1990s. Each epoch carried certain tensions in them, which have shaped the current contours of the UK higher education field. Particularly since the 1990s however UK higher education is exposed to increasingly elaborate, and at times contradictory, rules and expectations which are shaped not only nationally and transnationally. In order to analyse how these pressures play themselves out in the purpose and mandate of universities, we apply topic modelling analysis and textual interpretation to the university webpages. Our analysis shows that the UK higher education embeds three institutional logics, knowledge production, economic value, and global actorhood, which are linked with the broader transformations of the university toward proactive and societally engaged rational organization

Do rankings affect universities’ financial sustainability? – financial vulnerability to rankings and elite status as a positional good

University rankings envision a level playing field between competing universities, particularly in higher education (HE) systems regulated along market lines. Drawing on social stratification theory, we argue that rankings exacerbate, rather than alleviate, resource inequalities between universities with historically consolidated reputations (elite universities) and all other universities (non-elite universities). We test this argument empirically by assessing the role of elite status in moderating the effect of rankings on universities’ financial sustainability. Using a nationally representative longitudinal dataset with yearly organisational data on 102 English universities from 2008 to 2017, we find that the rank a university occupies in league tables affects all universities except elite universities, controlling for previous level of financial sustainability and institutional level differences. We further show that this relationship is partly explained by universities’ income from tuition fees. The findings document universities’ financial vulnerability to rankings in quasi-markets of higher education and the reinforcement of elite status as a positional good

Universities’ pursuit of inclusion and its effects on professional staff: the case of the United Kingdom

This paper explores the proliferation of non-academic professionals as a cultural response to universities’ mission of inclusion. Departing from a neo-institutionalist perspective, the author argues that the diffusion of highly rationalised models of institutional action shapes universities as formal organisations who engage with new levels of professional expertise in the pursuit of goals and missions. The United Kingdom (UK) offers an illustrative example, the emergence of statutory equality duties on public institutions (race equality duty 2001, disability equality duty 2006 and gender equality duty 2007) nurturing an image of universities as strategic for the pursuit of demographic inclusion. Using yearly longitudinal data on 109 UK universities from 2003 to 2011, the author shows that universities increase their professional staff in catering for demographic inclusion in terms of ethnicity and disability, revealing highly rationalised institutional responses to the aforementioned equality duties. The findings contribute to the neo-institutionalist literature drawing attention to the transformation of universities into organisational actors (i.e. highly integrated entities, strategically oriented towards the pursuit of formally articulated goals and targets), which contrasts with traditional conceptions of the university as an institution with a taken-for-granted societal role and loosely defined organisational backbone. The findings provide the impetuous for further empirical research into the role of professional staff as universities assimilate new goals and missions

Administrators in higher education: organizational expansion in a transforming institution

Recent European research has revealed growth in the number of administrators and professionals across different sections of universities—a long established trend in US universities. We build on this research by investigating the factors associated with variation in the proportion of administrators across 761 Higher Education Institutions (HEIs) in 11 European countries. We argue that the enactment of expanded and diversified missions of HE is one of the main factors nurturing universities’ profesional and administrative bodies. Our findings support such an assertion; regardless of geographical and institutional differences, HEIs with high levels of “entrepreneurialism” (e.g. in service provision and external engagement) are characterized by a larger proportion of administrative staff. However, we find no empirical support for arguments citing structural pressures and demands on HEIs due to higher student enrolments, budget cuts or deregulation as engines driving such change. Instead, our results point towards, as argued by neo-institutionalists, the diffusion of formal organization as a model of institutional identity and purpose, which is especially prevalent at high levels of external connectedness