8 research outputs found
Employee Experience Management
- Publication venue
- 'IGI Global'
- Publication date
- Field of study
No full textThe Rugby Player and the Handbag
- Publication venue
- 'IGI Global'
- Publication date
- Field of study
No full textIn-situ Observation of Martensite Transformation and Retained Austenite in Supermartensitic Stainless Steel
- Author
- Publication venue
- 'Iron and Steel Institute of Japan'
- Publication date
- 01/01/2010
- Field of study
No full textMarket Forecasts and Personal Adoption of Smart Textiles in Fitness Sector
- Author
- Publication venue
- 'IGI Global'
- Publication date
- Field of study
No full textThe Effect of Experiential Marketing on Satisfaction of Microblogging Sites
- Author
- Publication venue
- 'IGI Global'
- Publication date
- Field of study
No full textBeyond Efficiency and Productivity
- Author
- A. L.Strauss
- A.Bryman
- A.Stinchcombe
- B. G.Glaser
- B.Schmitt
- C. M.Gaglio
- D. A.Gioia
- D. W.Stewart
- E. H.Schein
- G.Morgan
- G.Walsham
- H.Garfinkel
- H.Markus
- J. A.Bargh
- J. A.Starr
- J. V.Singh
- J.Dutton
- J.Peppard
- J.Pfeffer
- K.Grayson
- M. H.Jackson
- M. J.Hatch
- M. S.Feldman
- M. S.Feldman
- N. K.Denzin
- N.Ind
- N.Melville
- P. L.Berger
- P. O.Berg
- R. A.Krueger
- R. G.Lord
- R. K.Yin
- S. J.Grove
- S. J.Winter
- S.Albert
- S.Ornstein
- S.Sudman
- T. L.Greenbaum
- W. C.van den Hoonaard
- W. J.Orlikowski
- W. R.Scott
- Publication venue
- 'IGI Global'
- Publication date
- 01/01/2011
- Field of study
No full textOffline and Online Customer Satisfaction in B2C Markets
- Author
- A. C.Burns
- A. V.Feigenbaum
- A.Abedniya
- A.Drei
- A.Parasuraman
- A.Parasuraman
- B.Busacca
- B.Gale
- B.McKeown
- B.Schmitt
- C. W.Hart
- C.-H.Liu
- C.Daymon
- C.Grönroos
- C.Grönroos
- D. A.Aaker
- D. A.Garvin
- D. S.Tull
- D.Iacobucci
- D.Peppers
- E.Anderson
- E.Delgado
- E.Hayes
- E.Valdani
- E.Valdani
- F. E.Webster
- F. F.Reichheld
- F. F.Reichheld
- F. F.Reichheld
- F.Fransella
- F.Qi
- G.Li Pomi
- G.Marbach
- G.Ray
- G.Visconti
- H. H.Chang
- H.Hunt
- J. A.Howard
- J. L.Giese
- J. N.Kapferer
- J. R.Evans
- J.Bughin
- J.Grossnickle
- J.Juran
- J.Juran
- K. L.Keller
- K.Ishikawa
- K.Ishikawa
- L. C.Schaupp
- L. J.Harrison-Walker
- L. M.Alzola
- L.Fickel
- L.Guatri
- L.Guatri
- L.Molteni
- M. A.Raimondo
- M. A.Raimondo
- M. B.Miles
- M. D.Johnson
- M. D.Reckase
- M. J.Lanning
- M.Costabile
- M.Costabile
- M.Levy
- N. C.Romano
- N. M.Sperdea
- N. R.Ab Hamid
- N.Kumar
- P.Bertuzzi
- P.Kotler
- P.Kotler
- P.Kotler
- R. A.Westbrook
- R. A.Westbrook
- R. L.Day
- R. L.Oliver
- R.Canestrari
- R.Kohli
- S. J.Barnes
- S. K.Dawn
- S.Barile
- S.Castaldo
- S.Gandhi
- S.Ghezzi
- S.McQuitty
- S.Sayre
- S.Vicari
- S.Zarei
- T. Y.Choi
- U.Galimberti
- V. A.Zeithaml
- V.Buratta
- W. D.Hoyer
- W. E.Deming
- W. E.Deming
- W. E.Deming
- W.Eckerson
- W.Reinartz
- Y.Tan
- Y.Wind
- Publication venue
- 'IGI Global'
- Publication date
- 01/01/2015
- Field of study
No full textCustomer Centric Marketing Strategies
- Author
- A. C.Burns
- A. C.Busacca
- A. V.Feigenbaum
- A. V.Feigenbaum
- A.Bonnemaizon
- A.Drei
- A.Parasuraman
- A.Parasuraman
- A.Parasuraman
- A.Parasuraman
- B.Busacca
- B.Gale
- B.McKeown
- B.Schmitt
- C.-H.Liu
- C.Davis
- C.Daymon
- C.Grönroos
- C.Grönroos
- D. A.Aaker
- D. A.Aaker
- D. A.Aaker
- D. A.Garvin
- D. C.Feldman
- D. M.Szymanski
- D. S.Tull
- D.Peppers
- D.Peppers
- E.Anderson
- E.Delgado
- E.Hayes
- E.Valdani
- E.Valdani
- F. E.Webster
- F. F.Reichheld
- F. F.Reichheld
- F. F.Reichheld
- F. F.Reichheld
- F. F.Reichheld
- F.Fransella
- F.Qi
- G.Li Pomi
- G.Marbach
- G.Marbach
- G.Ray
- G.Visconti
- H.Hunt
- J. A.Howard
- J. E. I.Swan
- J. L.Giese
- J. N.Kapferer
- J. R.Evans
- J. R.Sullivan
- J.Bughin
- J.Grossnickle
- J.Juran
- J.Juran
- J.Juran
- K. L.Keller
- K.Ishikawa
- K.Ishikawa
- L. C.Schaupp
- L. J.Harrison-Walker
- L. M.Alzola
- L.Fickel
- L.Guatri
- L.Guatri
- L.Molteni
- M. A.Raimondo
- M. A.Raimondo
- M. B.Miles
- M. D.Johnson
- M. D.Reckase
- M. J.Lanning
- M.Costabile
- M.Costabile
- M.Costabile
- M.Kovacs
- M.Levy
- N. C.Romano
- N. M.Sperdea
- N. R.Ab Hamid
- N.Kumar
- P. M.Chisnall
- P.Bertuzzi
- P.Kotler
- R. A.Westbrook
- R. A.Westbrook
- R. L.Day
- R. L.Oliver
- R. L.Oliver
- R. L.Oliver
- R. V.Da Silva
- R.Canestrari
- R.Cuthbertson
- R.Kohli
- R.Likert
- S. H.Kale
- S. J.Barnes
- S. K.Dawn
- S. R.Swanson
- S.Barile
- S.Castaldo
- S.Ghezzi
- S.McQuitty
- S.Sayre
- S.Vicari
- S.Zarei
- T. O.Jones
- T. Y.Choi
- U.Galimberti
- V. A.Zeithaml
- V.Buratta
- W. D.Hoyer
- W. E.Deming
- W. E.Deming
- W. E.Deming
- W. H.DeLone
- W.Eckerson
- Y.Tan
- Y.Wind
- Y.Yi
- Z.Yang
- Publication venue
- 'IGI Global'
- Publication date
- 01/01/2015
- Field of study
No full text
