36 research outputs found

    Occupational Self-Perceptions of Hotel Employees: An Exploratory Study

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    This study aimed to reveal the occupational self-perceptions of rank-and-file employees in the Israeli hotel industry. Due to the exploratory nature of the study a qualitative research approach was adopted. The findings are based on 40 semistructured interviews with current and former Israeli hotel employees. The results revealed that almost all participants had disconcerting negative perceptions of rank-and-file occupations in the Israeli hotel industry. The themes emerged as relevant to the understanding of employees\u27 occupational self-perception were classified into four groups: working conditions, occupational profile, job characteristics and requirements, and moderating factors linked with the reputation of the hotel and hospitality industry as a work environment

    Tourism and Hospitality Higher Education in Israel

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    Job Satisfaction, Lifestyle and Demographics of Hospitality Industry Workers‑ vs. Others

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    A study intended to compare the U.S. hospitality industry employees\u27 work attributes, demographics and lifestyles with employees in four other industry groupings found out that in all three major areas hospitality employees were typified by very specific characteristics. In demographic characteristics these employees came from minority groupings and large families and perceived themselves to be of lower social class. They were less satisfied with their job and life in general and did not think their job to be an important element in their self-accomplishment

    Job Satisfaction, Lifestyle and Demographics of Hospitality Industry Workers‑ vs. Others

    No full text
    A study intended to compare the U.S. hospitality industry employees\u27 work attributes, demographics and lifestyles with employees in four other industry groupings found out that in all three major areas hospitality employees were typified by very specific characteristics. In demographic characteristics these employees came from minority groupings and large families and perceived themselves to be of lower social class. They were less satisfied with their job and life in general and did not think their job to be an important element in their self-accomplishment

    The Effect of Nationality on Tourist Behavior: Israeli Tour Guides\u27 Perceptions

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    Does nationality make a difference in tourist behavior? To answer this question, 124 Israeli tour- guides were administered a questionnaire soliciting their opinions on 20 behavioral characteristics of American, British, German and French tourists on guided tours. The results indicated that in 18 out of the 20 behavioral characteristics there was a significant perceived difference between the four nationalities. In general, the Americans were perceived to be the most distinct and the French the most similar to other nationalities. A pair-comparison found that the tour-guides perceived the French-British to be the most similar to each other in their behavior, followed by French-Germans, French-Americans and culminating with British-Americans who were perceived to be the most dissimilar. The behavioral characteristics on which the greatest differences by nationality turned up, were \u27\u27buying souvenirs,\u27\u27 \u27\u27shopping,\u27\u27 \u27\u27buying gifts,\u27\u27 and \u27\u27photographing.\u27\u27 The least number of perceived differences were in the variables of \u27\u27trip planning,\u27\u27 and \u27\u27letter writing,\u27\u27 where all nationalities were perceived to be alike

    The Effect of Nationality on Tourist Behavior: Israeli Tour Guides\u27 Perceptions

    No full text
    Does nationality make a difference in tourist behavior? To answer this question, 124 Israeli tour- guides were administered a questionnaire soliciting their opinions on 20 behavioral characteristics of American, British, German and French tourists on guided tours. The results indicated that in 18 out of the 20 behavioral characteristics there was a significant perceived difference between the four nationalities. In general, the Americans were perceived to be the most distinct and the French the most similar to other nationalities. A pair-comparison found that the tour-guides perceived the French-British to be the most similar to each other in their behavior, followed by French-Germans, French-Americans and culminating with British-Americans who were perceived to be the most dissimilar. The behavioral characteristics on which the greatest differences by nationality turned up, were \u27\u27buying souvenirs,\u27\u27 \u27\u27shopping,\u27\u27 \u27\u27buying gifts,\u27\u27 and \u27\u27photographing.\u27\u27 The least number of perceived differences were in the variables of \u27\u27trip planning,\u27\u27 and \u27\u27letter writing,\u27\u27 where all nationalities were perceived to be alike
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