An Exploratory Investigation of Frontline Employees’ Family Interferences on Job Attitudes and Service Outcomes

This study examines the negative spillover effect of hospitality frontline employees’ work-family conflicts on their affective reactions and commitment and on customer satisfaction. As a field survey indicated, frontline employees’ role conflicts between work and family result in less positive affective job-related reactions, decreased emotional attachment to the organization, and lower levels of customer satisfaction. The findings suggest that tourism & hospitality organizations need to be aware of how factors outside the workplace influence service excellence

Fiscal Conditions, Political Interests, and Service Outsourcing Decisions: The Case of Georgia Counties

The question why a government chooses a specific service delivery tool to provide public service to its citizenry is a central intellectual inquiry in public administration. This paper develops a framework to explain the production and sector choices of public services by political-economic environment, organizational capacity, service market condition, and nature of service. Using operation and financial data of Georgia county governments during 2000-2006, we apply the framework to analyze Georgia counties’ public service outsourcing decisions, focusing on the effects of fiscal condition and political interests. The logistic regression results show that the choice of external production is negatively associated with government’s revenue raising capacity, managerial capacity, and citizens’ political demand for local control yet positively associated with conservative ideology. The choice of private sector is positively correlated with conservative political interest, increase in discretionary financial resources, and the centrality of government’s position in local service provision market

Role of ASH1L in Prostate Cancer Metastasis

https://openworks.mdanderson.org/sumexp22/1021/thumbnail.jp

Self-organization for community resilience in an invisible agricultural community

This study investigates how self-organizing efforts by residents of informal settlements, primarily migrant and informal farmworkers, shape community resilience in Majes, a water-scarce irrigation district in the Atacama Desert of Peru. We collected 45 semi-structured interviews with residents and authorities in Majes and analyzed findings through a framework of self-organizing. Analyses revealed that self-organizing by residents of informal settlements incorporated the three components of White’s theory of Community Agency and Community Resilience, which contends that marginalized communities increase resilience by fostering a commons praxis, practicing a prefigurative politics, and developing opportunities for economic autonomy. We also found that residents self-organized into associations to increase access to resources, resulting in increased resilience. However, certain fees, corruption, and undemocratic decision-making processes can be detrimental to self-organizing. Results expand existing theories of self-organization and community resilience by highlighting how residents of informal settlements in agricultural spaces collectively organize to increase their resilience. Findings also begin to reframe narratives that describe migrants and farmworkers as powerless in the face of water scarcity, climate change, and other social-ecological risks