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1 research outputs found
Consumer satisfaction: Concept and measurement
Author
Abraham H. Maslow
Albert Aiello
+21Â more
Andre Clement Decoufle
Angus Campbell
Donn Reinhund
E. Jerome McCarthy
Gerald Zaltman
James U. McNeal
John A. Czepiel
John A. Czepiel
John A. Howard
John P. Wanous
John R. Platt
Karl E. Henion
Larry J. Rosenberg
Paul A. Samuelson
Peter D. Bennett
Peter Drucker
Philip Kotler
Reuben Hill
Richard N. Cardozo
Rolph E. Anderson
Sub-Council on Complaints and Remedies of the National Council for Consumer Affairs
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
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