The impact of ITIL (information technology infrastructure library) recommended practices on the IT outsourcing relationship

Over the last two decades, the outsourcing of IT services has become a popular topic for many IS researchers. Furthermore, managing IT services (both internally and externally provided) has become an emerging area for academic research, given the criticality of IT services in modern organizations. One of the better known IT service management frameworks is the Information Technology Infrastructure Library (ITIL) framework. While there are many claims made about the relationship between ITIL and IT outsourcing, these claims still need further empirical research. Using data gathered from a preliminary focus group, this study investigates how ITIL impacts recommended practices on the success of IT outsourcing arrangement.<br /

Impact of Digital Transformation toward Sustainable Development

The rapid advancements in digital technologies have prompted organizations to embrace digital transformations (DTs) in order to enhance efficiency, gain a competitive advantage, and achieve long-term sustainability objectives. However, the successful adoption of innovative digital technologies necessitates the careful consideration of various factors, such as stakeholder engagement, resource allocation, risk mitigation, and the availability of resources and implementation support. This study examines the sustainable adoption of innovative digital technologies (DTs) within digital transformations. The data for this study were collected from 760 stakeholders through a questionnaire survey and analyzed using SPSS software (Version 27). This study’s results underscore the significance of considering the efficiency of the transformation process and the long-term sustainability outcomes for organizations. The findings of the analysis clarify that integrating sustainability principles and DT has a positive impact on the effectiveness of the transformation, as indicated by environmental, social, and economic performance indicators. This study’s novelty lies in its focus on incorporating sustainability principles into the digital transformation process. The results of this study demonstrate that organizations’ long-term sustainability outcomes are enhanced when their digital transformation goals align with the Sustainable Development Goals (SDGs). The purpose of this study emphasizes the importance of arranging digital transformations with sustainable objectives to ensure the overall success and longevity of transformation efforts

Critical Success Factors and Challenges in Adopting Digital Transformation in the Saudi Ministry of Education

Many countries are using digital transformation to increase their productivity and organizational performance. In Saudi Arabia, digital transformation is a crucial part of their Saudi Vision 2030 plan, but it is still in its early stages. To understand the factors that affect the adoption of digital transformation. The study used a qualitative interview to identify the critical success factors and challenges in adopting digital transformation at the Ministry of Education of Saudi Arabia. The main results of the study show, first, the seven main success factors include technology, employee engagement, vendor partnerships, budget, top management support, culture, and strategy. Second, the main seven challenges include organizational and strategic stakes, resistance to change, governance, data, cost, and IT infrastructure. The study developed a framework that shows the main success factors and challenges that affect adopting digital transformation in the Ministry of Education. These findings can benefit many individuals and groups, such as academics, business people, and the public, and can apply this research in other contexts. This research aimed to determine the primary factors contributing to the success of digital transformation in the Ministry of Education and the challenges that arise when implementing it, specifically within the Saudi Arabian Ministry of Education

An Informed Decision Support Framework from a Strategic Perspective in the Health Sector

This paper introduces an informed decision support framework (IDSF) from a strategic perspective in the health sector, focusing on Saudi Arabia. The study addresses the existing challenges and gaps in decision-making processes within Saudi organizations, highlighting the need for proper systems and identifying the loopholes that hinder informed decision making. The research aims to answer two key research questions: (1) how do decision makers ensure the accuracy of their decisions? and (2) what is the proper process to govern and control decision outcomes? To achieve these objectives, the research adopts a qualitative research approach, including an intensive literature review and interviews with decision makers in the Saudi health sector. The proposed IDSF fills the gap in the existing literature by providing a comprehensive and adaptable framework for decision making in Saudi organizations. The framework encompasses structured, semi-structured, and unstructured decisions, ensuring a thorough approach to informed decision making. It emphasizes the importance of integrating non-digital sources of information into the decision-making process, as well as considering factors that impact decision quality and accuracy. The study’s methodology involves data collection through interviews with decision makers, as well as the use of visualization tools to present and evaluate the results. The analysis of the collected data highlights the deficiencies in current decision-making practices and supports the development of the IDSF. The research findings demonstrate that the proposed framework outperforms existing approaches, offering improved accuracy and efficiency in decision making. Overall, this research paper contributes to the state of the art by introducing a novel IDSF specifically designed for the Saudi health sector

Managing Uncertainties in Supply Chains for Enhanced E-Commerce Engagement: A Generation Z Perspective on Retail Shopping through Facebook

This research investigates the uncertainties in supply chains using symmetrical and asymmetrical modeling tools, focusing on the attitudes of millennials towards Facebook retail shopping. By exploring antecedents such as pleasure, credibility, and peer interaction, this study delves into the extent of E-commerce via Facebook among Generation Z in the Middle East. Built on an exhaustive literature review, a conceptual framework is designed targeting solely Generation Z members. Employing partial least squares structural equation modeling for data analysis, the findings indicate a strong correlation between attitude and the propensity of Generation Z to make Facebook retail purchases (R2 = 0.540), affecting enjoyment, credibility, and peer communication (R2 = 0.589). This study offers strategies for supply chain improvements and validates the potential of E-commerce on Facebook among Generation Z

Advancing Disability Management in Information Systems: A Novel Approach through Bidirectional Federated Learning-Based Gradient Optimization

Disability management in information systems refers to the process of ensuring that digital technologies and applications are designed to be accessible and usable by individuals with disabilities. Traditional methods face several challenges such as privacy concerns, high cost, and accessibility issues. To overcome these issues, this paper proposed a novel method named bidirectional federated learning-based Gradient Optimization (BFL-GO) for disability management in information systems. In this study, bidirectional long short-term memory (Bi-LSTM) was utilized to capture sequential disability data, and federated learning was employed to enable training in the BFL-GO method. Also, gradient-based optimization was used to adjust the proposed BFL-GO method’s parameters during the process of hyperparameter tuning. In this work, the experiments were conducted on the Disability Statistics United States 2018 dataset. The performance evaluation of the BFL-GO method involves analyzing its effectiveness based on evaluation metrics, namely, specificity, F1-score, recall, precision, AUC-ROC, computational time, and accuracy and comparing its performance against existing methods to assess its effectiveness. The experimental results illustrate the effectiveness of the BFL-GO method for disability management in information systems

Machine Learning-Driven Ubiquitous Mobile Edge Computing as a Solution to Network Challenges in Next-Generation IoT

Ubiquitous mobile edge computing (MEC) using the internet of things (IoT) is a promising technology for providing low-latency and high-throughput services to end-users. Resource allocation and quality of service (QoS) optimization are critical challenges in MEC systems due to the large number of devices and applications involved. This results in poor latency with minimum throughput and energy consumption as well as a high delay rate. Therefore, this paper proposes a novel approach for resource allocation and QoS optimization in MEC using IoT by combining the hybrid kernel random Forest (HKRF) and ensemble support vector machine (ESVM) algorithms with crossover-based hunter–prey optimization (CHPO). The HKRF algorithm uses decision trees and kernel functions to capture the complex relationships between input features and output labels. The ESVM algorithm combines multiple SVM classifiers to improve the classification accuracy and robustness. The CHPO algorithm is a metaheuristic optimization algorithm that mimics the hunting behavior of predators and prey in nature. The proposed approach aims to optimize the parameters of the HKRF and ESVM algorithms and allocate resources to different applications running on the MEC network to improve the QoS metrics such as latency, throughput, and energy efficiency. The experimental results show that the proposed approach outperforms other algorithms in terms of QoS metrics and resource allocation efficiency. The throughput and the energy consumption attained by our proposed approach are 595 mbit/s and 9.4 mJ, respectively

Towards secure IoT-based payments by extension of payment card industry data security standard (PCI DSS)

IoT emergence has given rise to a new digital experience of payment transactions where physical objects like refrigerators, cars, and wearables will make payments. These physical objects will be storing the cardholder credentials and will directly make payments with the vendors over insecure public networks. For such payment transactions, government regulations and standards organizations require to implement PCI DSS for adapting similar set of security measures at the global level. The current version of PCI DSS is not suitable for IoT-based payment systems due to characteristics of IoT such as resourceconstrained nature of devices and updating software/firmware of so many physical devices. Also, there arises an emergent need of implementing PCI DSS requirements and assessments for security of all stakeholders that store or process the user credentials in a payment. This paper is an initial effort to bring the researcher’s attention to make upcoming versions of PCI DSS suitable for IoT and thus securing the new ways of IoT-based payment systems. The paper has reviewed the traditional payment process along with considerations for IoT-based payment systems to make recommendations to modify the PCI DSS in a suitable way for IoT

Enhancing accessibility for improved diagnosis with modified EfficientNetV2-S and cyclic learning rate strategy in women with disabilities and breast cancer

Breast cancer, a prevalent cancer among women worldwide, necessitates precise and prompt detection for successful treatment. While conventional histopathological examination is the benchmark, it is a lengthy process and prone to variations among different observers. Employing machine learning to automate the diagnosis of breast cancer presents a viable option, striving to improve both precision and speed. Previous studies have primarily focused on applying various machine learning and deep learning models for the classification of breast cancer images. These methodologies leverage convolutional neural networks (CNNs) and other advanced algorithms to differentiate between benign and malignant tumors from histopathological images. Current models, despite their potential, encounter obstacles related to generalizability, computational performance, and managing datasets with imbalances. Additionally, a significant number of these models do not possess the requisite transparency and interpretability, which are vital for medical diagnostic purposes. To address these limitations, our study introduces an advanced machine learning model based on EfficientNetV2. This model incorporates state-of-the-art techniques in image processing and neural network architecture, aiming to improve accuracy, efficiency, and robustness in classification. We employed the EfficientNetV2 model, fine-tuned for the specific task of breast cancer image classification. Our model underwent rigorous training and validation using the BreakHis dataset, which includes diverse histopathological images. Advanced data preprocessing, augmentation techniques, and a cyclical learning rate strategy were implemented to enhance model performance. The introduced model exhibited remarkable efficacy, attaining an accuracy rate of 99.68%, balanced precision and recall as indicated by a significant F1 score, and a considerable Cohen’s Kappa value. These indicators highlight the model’s proficiency in correctly categorizing histopathological images, surpassing current techniques in reliability and effectiveness. The research emphasizes improved accessibility, catering to individuals with disabilities and the elderly. By enhancing visual representation and interpretability, the proposed approach aims to make strides in inclusive medical image interpretation, ensuring equitable access to diagnostic information

Factors influencing the Supply Chain Management in e-Health using UTAUT model

Logistics in the healthcare industry involves coordinating the distribution of medical supplies and equipment across various departments and organizations. Supply Chain Management can help healthcare facilities identify weaknesses and devise strategies to address them. Using the Unified Theory of Acceptance and Use of Technology (UTAUT), the study investigates the motivations behind the individuals’ desire to use Internet of Things (IoT) solutions in healthcare. In order to better understand the factors that influence the use of IoT for e-HMS, a survey was administered to 210 healthcare IoT users. The study focuses on the potential medicinal applications of IoT technologies and incorporates the concepts of performance expectations, healthcare hazard, and trust (PHT) and perceived enabling circumstances (PFC) to complement past findings in the field. Overall, the study appears to be focused on contributing to the existing knowledge about the factors that influence the adoption of IoT technologies in healthcare, and it emphasizes the importance of considering theoretical constructs such as PHT and PFC in this context. The findings of the study can be used by IoT creators, medical experts, and vendors to optimize e-HMS and provide insight into the potential and limitations of UTAUT simulation to improve the logistic of Supply Chain Management in healthcare 4.0. The results have been analyzed by applying machine learning classifiers and have been visualized using different metrics