Visitors’ satisfaction and perceived affective qualities towards museums: the impact of recreational areas

Questo studio indaga il ruolo svolto dai fattori ambientali sulla valutazione di una visita al museo da parte degli utenti. È stata condotta un’indagine empirica per rilevare la soddisfazione dei visitatori e la valutazione dell'esperienza museale, con un'attenzione particolare alle aree ricreative (negozio di souvenir e ristorante/bar). Un campione di 160 visitatori di due musei di Roma (50% italiani e 50% madrelingua inglese) ha completato un questionario comprendente scale sulle qualità affettive dei luoghi (Russell & Pratt, 1980), sulla soddisfazione e sulle motivazioni della visita. I risultati hanno mostrato che le aree ricreative, in particolare il negozio di souvenir, facilitano la creazione di una relazione positiva tra il visitatore e l'ambiente museale. La valutazione degli utenti è stata anche associata a differenze linguistiche e relative alle motivazioni alla base della visita.This study investigates the role played by environmental factors on users’ evaluation of a museum visit. An empirical research was carried out to detect visitors’ satisfaction and assessment of museum experience, with a special focus onto its recreational areas (i.e., gift shop and restaurant/cafeteria). A sample of 160 visitors of two museums of Rome (50% Italians and 50% English mother tongue) completed a questionnaire including scales on affective qualities of places (Russell & Pratt, 1980), satisfaction towards the visit, and motives for the visit. Results showed the relevance of recreational areas, especially the gift shop, in facilitating the creation of a positive relationship between the visitor and the museum environment. Users’ assessment was also associated to differences in visitors’ mother tongue, age, educational level and motives underlying the visit

La strategia narrativa delle società nazionali

In the contemporary context, with the multicentric proliferation of powerful international actors, states have to manage the construction of their image, defining their role and aspirations. With the re-definition of the state centric politics, stories become relevant: communication is a form of power (Castells, 2009), and networked forms of communication are a way to conquer the transnational public spheres, built through networks of mutual affinity (Volkmer, 2014). Therefore, political actors must produce their own narratives. Through strategic narratives of foreign politics, states try to set up the ‘tales’ of international affairs and foreign strategies, to suggest a world vision, a causal interpretation, politically determining frames that affect transnational actors’ position in the international environment (Entman, 2004). We decided to investigate how that process is made through information diffusion on digital platforms: states can use digital media to show and actualize their own autobiographical aspirations, and to manage identity and reputation. In this work, it has been analyzed the content presented through Twitter posts by the Foreign Ministries accounts of four different States (USA; Israel; France; Sweden), for a period of three months (9/1/2015-11/30/2015); leading to the identification of different models and characteristic patterns of self-representation

The late complications of totally implantable central venous access ports: The results from an Italian multicenter prospective observation study

a b s t r a c t Purpose: The principal aim of this study is to analyze the incidence of late complications in oncologic patients with totally implanted central venous access ports. Methods: A prospective multicenter observational study was conducted in 26 Italian oncologic outpatient clinics. 1076 cancer patients with Totally Implanted Central Venous Access Ports (TIAP) were observed. 515 devices were observed in patients under treatment and 561 in patients who went to the outpatient clinic only for flushing. Results: Late complications observed in patients under treatment were: 3 pocket infections (0.09/1000 days of port observation), 1 cutaneous infection (0.03/1000 days of port observation), 8 occlusions (0.24/ 1000 days of port observation) and 12 others. In patients using the device only for flushing we observed 4 cases of device related bacteremia (0.04/ 1000 days of port observation), 1 pocket infection (0.01/1000 days of port observation), 1 cutaneous infection (0.01/1000 days of port observation), 3 occlusions (0.03/1000 days of port observation) and 7 other complications. Conclusions: The low incidence of complications suggests that TIAP is safe and reliable for long term intermittent venous access. Our results support the use of TIAP in the oncology patients