THE APPLICABILITY OF WESTERN MANAGEMENT IN THE MIDDLE EAST

The Middle Eastern construction industry is still suffering from cost overruns, delays, and disputes. Inefficient management practices and lack of management are frequently reported reasons for such problems. Researchers attribute such problems to the traditional management practices that are utilized in the Middle East. However, International companies who practice their best management strategies are still suffering from the same problems. These issues become more significant in joint ventures when two different management styles work together. Therefore, it becomes crucial to understand the characteristics of Middle Eastern construction environment in terms of the management practices and regulations that are used and the cultural characteristics of the Middle East and thier effects on the business environment and management style. This study shed the light on the characteristics of Middle Eastern management style. It also examines the applicability of western management in the Middle Eastern business environment through a comprehensive review of the cultural and managerial characteristics of the two regions. In addition, potential opportunities and barriers associated with the implementation of western management in the Middle East have been identified. Finally, the study concludes with a proposed research plan for future work

IMPROVING SAFETY PERFORMANCE OF HIGHWAY MAINTENANCE CREWS THROUGH PRE-TASK SAFETY TOOLBOX TALKS

The dangerous work environment in the construction industry and the inherent high risks associated with construction work make it the focus of safety training and regulations. Highway construction and maintenance has unique hazards but seemingly less directly applicable safety standards, regulations, and programs. Department of Transportation (DOT) employees working in highway maintenance are exposed to a variety of unique hazards specifically associated with their work and not relating to the adjacent traffic. Yet, highway construction and maintenance work has not received sufficient attention in terms of safety research and programs. The lack of safety training and education in highway construction and maintenance work leaves a significant portion of DOT employees prone to different work-related hazards that can be avoided with additional safety awareness. As part of the efforts of the Kentucky Transportation Cabinet (KYTC) to improve safety of their employees, the study describes the design, implementation, and evaluation of a pre-task safety briefing toolbox. By analyzing recordable incidents of KYTC maintenance employees and identifying frequent hazards present within their typical work operations and the causes behind the frequent incidents, the final product of design phase is a toolbox that is relatable and relevant to KYTC maintenance crews. The toolbox presents these hazards along with incidents causes and the appropriate safety practices to avoid or mitigate the associated risk. The goal of this safety toolbox is to improve safety awareness of KYTC maintenance crews. The second part of the study is a comprehensive systematic evaluation of the effectiveness of the toolbox. Three evaluation phases including reaction and knowledge evaluation, implementation evaluation, and behavior change evaluation were carried out to assess the effectiveness of the toolbox. With 22% improvement in workers safety knowledge, 23% improvement in workers hazards identification skills, and 33.24% increase in the likelihood of safe behavior, the results showed that pre-task safety toolbox talks can increase highway workers’ safety awareness, improve their hazards identification skills, and increase their safe behavior. In addition to serving an underserved audience of the construction workforce, this study contributes to the body of knowledge in different ways. First, it sheds the light on a significant underserved portion of construction workers and the unique hazards present in their work environment. Second, it presents the design, implementation, and evaluation of a data driven safety intervention that addresses the most frequent safety issues in highway maintenance operations. Finally, it presents an empirical trial to evaluate the effectiveness of a common practice used in the construction industry in a unique sector of the industry that has not received sufficient research efforts

Development, Implementation, and Tracking of Preventative Safety Metrics

What gets measured, gets improved. With respect to the safety and health of Kentucky Transportation Cabinet (KYTC) employees, the primary metric used has been the OSHA recordable incident rate. This incident rate measures how often a Cabinet employee sustains an injury that demands more than basic first aid. This metric is important for understanding injury frequencies, but it does not assist with management of the safety, health, and overall well-being of KYTC personnel. Based on a review of leading safety indicators adopted by various industries, this study devised a comprehensive list of safety metrics the Cabinet will benefit from tracking. Metrics were evaluated, organized, weighted, and compiled into a three-tier scorecard that is used to assess performance at KYTC’s district, area, and executive levels. Five major dimensions of an effective safety program were identified: (1) management leadership and commitment, (2) employee engagement, (3) training and competence, (4) hazard identification and control, and (5) evaluation and improvement. Surveys of KYTC districts found that all metrics performed robustly, while stakeholders at executive levels usually assigned lower scores to the five dimensions. Employee engagement had the lowest score. The Cabinet will benefit from seeking out more opportunities to involve employees in the agency’s safety program. Equally, the study reiterates the value of gaining management buy-in, support, and leadership when working to eliminate incidents and injuries

Safety Concepts for Workers from an OSHA Perspective

Highway construction and maintenance workers face numerous hazards on job sites, many of which are unique by industry standards. Despite the exposure of state transportation agency employees and contractors to these hazards, there are few safety standards, regulations, programs that directly target the sector aimed at prevention and mitigation. To help the Kentucky Transportation Cabinet (KYTC) improve employee safety, researchers at the Kentucky Transportation Center (KTC) analyzed the frequency and causes of workplace injuries for 10 essential Cabinet maintenance operations. Most incidents were attributable to human factors or ergonomics. Based on this analysis, the leading causes of incidents, and a review of best practices related to workplace safety, KTC designed and built a pre-task safety tool applicable to the 10 KYTC maintenance operations. Developed in Microsoft Excel, the tool is straightforward and intuitive, addresses the most frequent hazards encountered on jobs sites, and can potentially be expanded to encompass all maintenance operations (once sufficient data are available). The tool contains three sections: 1) an introductory sheet with user instructions; 2) statistical summaries of previous injuries suffered by KYTC maintenance workers for each operation; and 3) examples of incidents that have resulted from each of the most frequent causes of injury and recommended safety practices to minimize or eliminate potential hazards. Site foremen or supervisors can use the tool to develop a pre-task safety talk on scheduled workday activities, their associated hazards, and specific measures to prevent or mitigate those hazards. KTC researchers delivered the pre-task safety tool to KYTC separately

Evaluating the Safety Cultures of Kentucky Transportation Cabinet Maintenance Crews

Highway work zones can be dangerous and unpredictable. Between 2003 and 2017, over 1,800 workers died on road construction sites. Eliminating injuries and deaths requires state transportation agencies to adopt robust safety cultures as there is a clear relationship between these cultures and worker behaviors. The Kentucky Transportation Cabinet (KYTC) is committed to improving safety performance by nurturing a positive safety climate among highway maintenance crews. To understand the safety cultures of KYTC maintenance crews, researchers administered a survey based on the Safety Climate Assessment Tool (S-CAT) developed by the Center for Construction Research and Training (CPWR). This is the first tool developed for the construction industry. The survey was used to quantified the existing safety climate and evaluate how effective safety programs and controls are at reducing workplace hazards. Survey respondents answered questions on 37 indicators across eight safety climate categories: employee risk perception, management commitment, aligning and integrating safety as a value, ensuring accountability at all levels, improving supervisory leadership, empowering and involving employees, improving communication, and safety training. For each indicator respondents assigned a rating on a five-point Likert scale — Inattentive (1), Reactive (2), Compliant (3), Proactive (4), Exemplary (5). Analysis of survey responses at the statewide and district levels found that KYTC’s safety culture can be characterized as between compliant and proactive. Focus groups with maintenance superintendents generated recommendations to improve safety cultures and install multiple layers of preventive measures to further reduce the number and threat of jobsite hazards