4 research outputs found
Attributes to select casual dining restaurants: A case of customers in Klang Valley area, Malaysia
- Author
- Publication venue
- 'Informa UK Limited'
- Publication date
- Field of study
The Effects of Perceived Values of Mobile Shopping on Customer Loyalty and Purchase Intention
- Author
- Al-Sabbahy H.Z.
- Anderson E.W.
- Babin B.J.
- Bailey J.E.
- Baroudi J.
- Bart Y.
- Bhat S.
- Blocker C. P.
- Bolton R.N.
- Bove L.L.
- Brodie R.J.
- Chen P.T.
- Choi J.
- Crimmins J. C.
- Cronin J.J.
- Danaher P. J.
- DeLone W.H.
- DeLone W.H.
- Deng Z.
- Dodds W.B.
- Doll W.J.
- Donio J.
- Dube L.
- Essegaier S.
- Flint D.J.
- Fornell C.
- Grewal D.
- Gruen T.W.
- Hartman K.B.
- Hidalgo P.
- Kandampully J.
- Karr A. J.
- Kim H.W.
- Koivumaki T.
- Krishnamurthi L.
- Kukar-Kinney M.
- Lai F.
- Lam S.Y.
- Lapierre J.
- Lin H.H.
- Martin W.C.
- Mathwick C.
- Mittal V.
- Mittal V.
- Oliver R. L.
- Payne A.
- Petrick J. F.
- Reichheld F. F.
- Ribbink D.
- Rintamaki T.
- Sanchez J.
- Sheth J.
- Sivadass E.
- Slater S.F.
- Sweeney J.C.
- Tsai S. P.
- Turel O.
- Vazquez R.
- Walsh G.
- Wang Y.S.
- Wang Y.S.
- Wixom B.H.
- Woodruff R. B.
- Zeithaml V.A.
- Publication venue
- 'Global E-Business Association'
- Publication date
- Field of study
Service Quality, Satisfaction, and Intent to Return in Event Sport Tourism
- Author
- Ajzen I.
- Al-Sabbahy H.Z.
- Alexandris K.
- Atilgan E.
- Baker D.A.
- Bernthal M.J.
- Bernthal M.J.
- Bigné J.E.
- Bitner M.J.
- Bitner M.J.
- Bolton R.N.
- Brady M.K.
- Chelladurai P.
- Chelladurai P.
- Chi C.G-Q.
- Crilley G.
- Crompton J.L.
- Cronin J.J.
- Dabohlkar P.
- Dodds W.B.
- Echtner C.M.
- Eugenio-Martin J.L.
- Fairley S.
- Fairley S.
- Fink J.
- Fornell C.
- Frochot I.
- Fuchs M.
- Gabe T.M.
- Gammon S.
- Gibson H.J.
- Gibson H.J.
- Gratton C.
- Greenwell T.C.
- Greenwell T.C.
- Grönroos C.
- Hartline M.D.
- Jones C.
- Kandampully J.
- Kelley S.W.
- Ko Y.J.
- Kouthouris C.
- Kozak M.
- Kurtzman J.
- Kurtzman J.
- Lansing P.
- Laroche M.
- Lehtinen U.
- Lehto X.Y.
- MacKay K.J.
- Matsuoka H.
- McDonald M.A.
- Moutinho L.
- Oliver R.L.
- Oppermann M.
- Parasuraman A.
- Parasuraman A.
- Parasuraman A.
- Poling B.
- Pritchard M.P.
- Rust R.T.
- Thwaites D.
- Thwaites D.
- Turner R.S.
- Wakefield K.L.
- Weiermair K.
- Yoon Y.
- Publication venue
- 'Human Kinetics'
- Publication date
- Field of study
Customer value from a customer perspective – a comprehensive review
- Author
- A. Eggert
- A. Eggert
- A. Graf
- A. Kothari
- A. Parasuraman
- A. Payne
- A. Ravald
- A.H. Liu
- A.S. Cleland
- A.W. Lai
- B. Edvardsson
- C-J Liang
- C. Grönroos
- C. Grönroos
- C. Grönroos
- C.E. Rusbult
- C.P. Blocker
- C.P. Blocker
- C.P. Blocker
- D. Ball
- D. Grewal
- D. Setijono
- D. Shah
- D.J. Flint
- D.J. Flint
- D.J. Flint
- D.J. Flint
- de K. Ruyter
- F. Huber
- F. Huber
- F. v. Wangenheim
- G. Gilbert
- H. Oh
- H.Z. Al-Sabbahy
- J. Gutman
- J. Gutman
- J. Laitamäki
- J. Lapierre
- J.B. Smith
- J.C. Anderson
- J.C. Anderson
- J.C. Sweeney
- J.C. Sweeny
- J.J. Cronin Jr
- J.J. Cronin Jr
- J.M. Spiteri
- J.N. Sheth
- J.P Cannon
- J.S. Thomas
- J.W. Van der Haar
- K. Matzler
- K.B. Monroe
- K.R. Teas
- L.F. Cunningham
- M. Beverland
- M. Kleijnen
- M. Krafft
- M.D. Johnson
- M.E. Porter
- M.L. Richins
- Marketing Science Institute
- N. Sirohi
- N. Tzokas
- N.J. Allen
- P. Kotler
- P. Maas
- P. Maas
- P.D. Berger
- P.E. Boksberger
- P.E. Pfeifer
- P.G. Patterson
- R. Algesheimer
- R. Iyengar
- R. Kashyap
- R. Saravanan
- R. Thaler
- R. Venkatesan
- R.B. Woodruff
- R.H. Walker
- R.N. Bolton
- R.P. Bagozzi
- R.P. Bagozzi
- R.T. Rust
- R.T. Rust
- R.W. Ralston
- S. Agarwal
- S. Agarwal
- S. Durvasula
- S. Gupta
- S. Gupta
- S. Gupta
- S. Gupta
- S. Varki
- S.L. Vargo
- S.L. Vargo
- S.Y. Lam
- T. Schlager
- T. Schlager
- T.W. Andreassen
- V. Srivastava
- V.A. Zeithaml
- W. Boulding
- W. Ulaga
- W. Ulaga
- W. Ulaga
- W.B. Dodds
- W.J. Reinartz
- W.S. DeSarbo
- W.S. DeSarbo
- Y. Wang
- Y.F. Kuo
- Z. Chen
- Z. Yang
- Publication venue
- 'Springer Science and Business Media LLC'
- Publication date
- Field of study