Factors affecting customer satisfaction towards online food delivery services

Online food delivery services became important among society during this pandemic Covid-19. This research about customer satisfaction towards online food delivery services. The research was conducted among communities that basically used online food delivery services. This research was observed based on the food quality, service quality and convenience towards online food delivery services. Besides, this study also to know the reasons in choosing online food delivery services among communities. From the research, the level of customer satisfaction towards online food delivery services can be determined. The suggestions and recommendations also provided to improve online food delivery services and it can also be used for the future study