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2 research outputs found

CRM Scale Development and Validation in Indian Public Hospitals

Author: Agariya A.K.
Byrne B.M.
Carmines E.G.
Dyche J.
Fowdar R.
Hardiman D.
Jadhav G.
Kettingher W.J.
Nunnally J.C.
Nykamp M.
Paracha B.
Parasuraman A.
Parasuraman A.
Ray S.
Rohini R.
Sahay A.
Strasser S.
Sumathy M.
Zeithaml Valarie A.
Zikmund W.G.
Publication venue: 'SAGE Publications'
Publication date
Field of study

Revisiting Relationship Marketing and Customer Relationship Management in Leading Tourism and Hospitality Journals: Research Trends From 2001 to 2013

Author: *Alem Mohammad A.
*Alvarez L.S.
*Andreu L.
*Bai B.
*Cameron L.
*Castellanos-Verdugo M.
*Causevic S.
*Chen P.
*Cheng J.
*Cheng S.
*Cobos L.
*Conze O.
*Dev C.
*Fam K.S.
*Fyall A.
*Gamble P.
*Gan L.
*Geddie M.W.
*Geddie M.W.
*Gilbert D.
*Han H.
*Han H.
*Hu C.
*Hyun S.S.
*Jang S.
*Jin N.
*Jin X.
*Kandampully J.
*Karatepe O.M.
*Kim B.Y.
*Kim B.Y.
*Kim I.
*Kim T.
*Kim W.
*Kim W.
*Kim W.
*Kim W.G.
*Kim W.G.
*Lee H.
*Lee S.
*Lee Y.
*Lee Y.K.
*Lin L.
*Lo A.S.
*Louvieris P.
*Min H.
*Moliner M.
*Morais D.B.
*Morais D.B.
*Morais D.B.
*Murdy S.
*Nusair K.
*Ozgener S.
*O’Mahony G.B.
*Pan G.W.
*Peters C.L.
*Piccoli G.
*Piccoli G.
*Piccoli G.
*Polo Pena A.I.
*Prentice C.
*Racherla P.
*Robinson C.
*Saxena G.
*Sigala M.
*Sin L.Y.
*Siu N.Y.
*Solnet D.
*Stockdale R.
*Sui J.J.
*Torres E.N.
*Vogt C.A.
*Wang X.L.
*Wang X.L.
*Wu S.
*Wu S.
*Wu S.
*Xie D.
Adebanjo D.
Agariya A.K.
American Psychological Association
Anderson J.L.
Bennett R.
Berry L.L.
Boulding W.
Buhalis D.
Chen W.
Christopher M.
Das K.
Galliers R.D.
Gummesson E.
Harish Chaudhry
Harker M.J.
Hunt S.D.
Ip C.
Kevork E.K.
Kumar V.
Law R.
Law R.
Lawler J.P.
Lindgreen A.
Line N.D.
Marzo-Navarro M.
McKercher B.
Meredith J.R.
Meryl D.
Mohita Maggon
Ngai E.W. T.
Oh H.
Oliver L.
Orlikowski W.J.
Palmatier R.W.
Parvatiyar A.
Ravald A.
Rigby D.K.
Robicheaux R.A.
Roy S.K.
Ryals L.
Ryals L.
Sin L.
Taneja S.S.
Verhoef P.C.
Yin R.K.
Yoo M.
Zablah A.R.
Publication venue: 'Informa UK Limited'
Publication date
Field of study

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