Empowerment in their hands: use of WhatsApp by women in Nigeria

Information and communication technologies (ICTs) are reported to hold a lot of promise for sustainable development, poverty reduction and the empowerment of marginalized groups, such as women and minorities in developing countries. This paper discusses the relationship between women’s empowerment and ICTs, by investigating the promise of empowerment associated with the use of WhatsApp by women in Nigeria. It draws upon Sen’s Capability Approach (CA) to explore some implications of the use of WhatsApp mobile application on human development. We employed Sen's five instrumental freedoms to evaluate how WhatsApp has empowered women by concentrating on the opportunities provided for expanding their freedom to participate in social, economic and political activities. Our analysis shows that WhatsApp can contribute to the empowerment of women by enabling their freedoms to participate in developmental activities; however some contextual factors impede the ability of the women to take full advantage of these developmental opportunities that WhatsApp offers. The paper concludes with some implications for policymakers advancing an agenda for "ICTs for Development”

Mobile Phones and Social Inclusion of Women in Africa: A Nigerian Perspective

Information and communication technologies (ICTs) are increasingly being recognised as vital tools with regards to the social inclusion of women. Specifically, we investigate the effect of mobile phone use on the social inclusion of women in Nigeria. Our study focuses on what these women are able to achieve with their mobile phones and the implication of these achievements on their ability to effectively participate in the society. We draw on a qualitative ethnographic study of resettled northern women in the southern city of Lagos to understand how mobile phone use contributes to their social inclusion. From our analysis, we derive valuable capabilities such as to generate income, to be financially included, to maintain social relationships and to seek relevant information, that are enabled for these women through mobile phone use. However, the realisation of these capabilities is dependent upon personal, social and environmental conditions. We illustrate how women exercise their agency to use mobile phones in ways that enhance their wellbeing and overall effective participation in this new society. Our findings contribute to the discourse on the role of ICT in the process of social inclusion for women