A theoretical perspective of an e-diplomacy maturity framework

Diplomacy forms the basis of interaction for countries throughout the globe, while propelling cordial international relations in a wide array of socio-cultural and political. This research outlines an innovative conceptual structure for examining the maturity and feasibility of e-diplomacy. The proposed e-diplomacy maturity framework is a derivative of literary analysis on e-government maturity model, ICT growth of stage theories, coupled with theoretical information and practical features of diplomacy. The e-diplomacy maturity model constitutes variables like the degree of complexity and level of interactivity. Integration of the two variables results in varying phases of the framework. Challenges implicated in the e-diplomacy maturity framework include: sensitivity hence discretionary nature of diplomatic elements, setbacks in organizational structure, and communication impediments on the part of diplomats, as well as, politico-economic concerns and socio-cultural tendencies of various parties

Technologies for connected government implementation: Success factors and best practices

This chapter aims to identify critical success factors and examines the best use of Web 2.0 technologies to improve the effectiveness and transparency of electronic government (e-government) provision. To this end, the chapter presents the use of e-Portals for connected government (c-government), e-government, and mobile government. Since the connected government practices rely not only on the technologies used but also on the culture, regime, and structure of the population, a number of other relevant factors are also discussed to further determine the impact of latest technologies on c-government practices. This study has resulted in the identification of six basic critical success factors affecting the success of c-government. At the same time, it is suggested that Web 2.0 technologies may be used to make e-government applications more human-centred, transparent, social, dynamic, and applicable. New concepts such as Industry 4.0 and Society 5.0 are also examined. © 2021 by IGI Global. All rights reserved