3 research outputs found
Value delivery and value-based pricing in industrial markets
- Author
- A. Hinterhuber
- A. Kumar D. Grisaffe
- A. Lindgreen F. Wynstra
- A. Walter T. Ritter, H.G. Gemünden
- B. Jackson
- B. Shapiro B. Jackson
- C. Anterasian J. Graham, R. Money
- C. Homburg B. Rudolph
- C. Homburg S. Küster, N. Beutin, A. Menon
- C. Lamb J. Hair, J. McDaniel
- C. Ofir R. Winer
- C. Solberg
- C. Solberg B. Stöttinger, A. Yaprak
- D. Cunningham W. Hornby
- D. Flint R. Woodruff
- D. Flint R. Woodruff, S. Gardial
- D. Flint R. Woodruff, S. Gardial
- D. Kahnemann A. Tversky
- D. Lepak K. Smith, M. Taylor
- D. Narayndas
- D. Shipley D. Jobber
- D. Sudarshan
- D. Yankelovich
- E. Elling H. Fogle, C. McKhann, C. Simon
- E. Penttinen J. Palmer
- F. Golfetto M. Gibbert
- F. Guidry J. Horrigan, C. Craycraft
- F. Reichheld
- F. Reichheld W. Sasser
- F. Webster
- F. Webster K. Keller
- G. Armstrong P. Kotler
- G. Avlonitis K. Indounas
- G. Cressman
- G. Smith T. Nagle
- G. Smith T. Nagle
- H. Cannon F. Morgan
- H. Evanschitzky P. Kenning, W. Vogel
- H. Forman R. Lancioni
- H. Golub J. Henry
- H. Leavitt
- H. Simon S. Butscher, K.-H. Sebastian
- J. Anderson C. Jain, P. Chintagunta
- J. Anderson J. Narus
- J. Anderson J. Narus
- J. Anderson J. Narus, W. Rossum
- J. Anderson J. Thomson, F. Wynstra
- J. Armstrong F. Collopy
- J. Backman
- J. Chia P. Noble
- J. DeVincentis N. Rackham
- J. Forbis N. Mehta
- J. Forbis N. Mehta
- J. Hogan
- J.P. Cannon C. Homburg
- K. Alldredge T. Griffin, L. Kotcher
- K. Clancy R. Shulman
- K. Matzler H. Hinterhuber, F. Bailom, E. Sauerwein
- K. Mochtar D. Arditi
- K. Monroe
- K. Ohmae
- K. Ohmae
- K. Sivakumar S. Raj
- K. Webb C. Lambe
- K. Webb J. Hogan
- L. Beukert
- M. Brucks V. Zeithaml, G. Naylor
- M. Hammer
- M. Morris R. Avila, L. Pitt
- M. Myers S. Cavusgil, A. Diamantopoulos
- M. Vanhuele X. Dreze
- N. Malhorta
- N. Tsokas S. Hart, P. Argouslidis, M. Saren
- P. Dickson A. Sawyer
- P. Drucker
- P. Ingenbleek M. Debruyne, R. Frambach, T. Verhallen
- P. Noble T. Gruca
- P. Simpson J. Siguaw, T. Baker
- R. Avila W. Dodds, J. Chapman, K. Mann, R. Wahlers
- R. Barback
- R. Bolton J. Drew
- R. Buzzell
- R. D'Aveni
- R. Docters M. Roepel, J. Sun, S. Tanny
- R. Jackson L. Niedell, D. Lunsford
- R. Lancioni H. Schau, M. Smith
- R. Mills
- R. Moriarty U. Moran
- R. Priem
- R. Priem
- R. Stephenson W. Cron, G. Frazier
- R. Thaler
- S. Auty
- S. Hoch X. Dreze, M. Purk
- S. Jackson
- S. Moorthy B. Ratchford, D. Taludkar
- S. Stremersch G. Tellis
- S. Ward L. Light, J. Goldstine
- T. Bonoma
- T. Mazumdar S. Raj, I. Sinha
- T. Nagle J. Hogan
- T. Nagle R. Holden
- T. Wang R. Venkatesh, R. Chatterjee
- T.-Z. Chang A. Wildt
- V. Govindarajan R.N. Anthony
- V. Zeithaml
- W. Dodds K. Monroe, D. Grewal
- W. Duncan P. Ginter, L. Swayne
- W. Ulaga
- W. Ulaga A. Eggert
- W. Ulaga S. Chacour
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2008
- Field of study
No full textLinking Customer Value to Customer Share in Business Relationships
- Author
- A. De Jong K. de Ruyter
- A. De Jong K. de Ruyter, J. Lemmink
- A. Lindgreen F. Wynstra
- A. Payne S. Holt
- A.H. Liu M.P. Leach, K.L. Bernhardt
- A.W. Mägi
- B. Cooil T.L. Keiningham, L. Aksoy, M. Hsu
- B.J. Babin J.A. Attaway
- C. Baumann S. Burton, G. Elliott
- C. Fornell F.L. Bookstein
- C.B. Bhattacharya P. Fader, L.M.S. Lodish, W.S. DeSarbo
- C.B. Jarvis S.B. MacKenzie, P.M. Podsakoff
- D. Bowman D. Narayandas
- D. Bowman D. Narayandas
- D. Bowman J.U. Farley, D.C. Schmittlein
- D. Peppers M. Rogers
- D.J. Flint R.B. Woodruff, S.F. Gardial
- G. Macintosh L.S. Lockshin
- G.S. Day
- H. Wold
- J. Griffin
- J. Pfeffer
- J. Pfeffer G.R. Salancik
- J.-B. Lohmöller
- J.A. Ogden
- J.B. Gassenheimer F.S. Houston, J.C. Davis
- J.B. Heide G. John
- J.C. Anderson H. Håkansson, J. Johanson
- J.C. Anderson J.R. Narus
- J.C. Anderson J.R. Narus
- J.P. Cannon C. Homburg
- J.T. Mentzer D.J. Flint, G.T.M. Hult
- K. De Wulf G. Odekerken-Schröder, D. Iacobucci
- K.E. Reynolds M.J. Arnold
- K.E. Reynolds S.E. Beatty
- K.E.K. Möller P. Törrönen
- L. Leuthesser
- L. Leuthesser A.K. Kohli
- P.C. Verhoef
- P.D. Berger R.N. Bolton, D. Bowman, E. Briggs, V. Kumar, A. Parasuraman, C. Terry
- P.F. Anderson
- P.M. Podsakoff S.B. MacKenzie, J.-Y. Lee, N.P. Podsakoff
- R. East K. Hammond, P. Harris, W. Lomax
- R. East P. Harris, G. Willson, W. Lomax
- R. Monczka R. Trent, R. Handfield
- R. Silvestro S. Cross
- R.F. Dwyer J.F. Tanner
- R.L. Ackoff
- R.M. Stock
- R.P. Brody S.M. Cunningham
- R.T. Rust K.N. Lemon, D. Narayandas
- R.W. Woodruff
- S. Auh C.-F. Shih
- S. Fournier J.L. Yao
- S.D. Hunt R.M. Morgan
- S.D. Hunt R.M. Morgan
- S.D. Hunt R.M. Morgan
- S.R. Slater
- T. Perkins-Munn L. Aksoy, T.L. Keiningham, D. Estrin
- T. Woodall
- T.L. Keiningham T. Perkins-Munn, H. Evans
- V.A. Zeithaml
- W. Ulaga A. Eggert
- W.W. Chin
- Y. Wind
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2008
- Field of study
No full textTranslating satisfaction determination from health care to the automotive industry
- Author
- A Caruana
- A Herrmann
- A Laith
- A Lindgreen
- A Parasuraman
- A Parasuraman
- A Parasuraman
- A Pruyn
- A Ravald
- A Trout
- A Tukker
- AA Rothman
- AC Soteriou
- AD Vonne La
- AK Jha
- B Bursch
- B Cooil
- B Dong
- B Mittal
- BC Sun
- BC Sun
- Björn M. Eskofier
- C Blanchard
- C Fornell
- C Fornell
- C Grönroos
- C Grönroos
- C Hare
- C Homburg
- C Homburg
- C-MJ Yu
- CF Surprenant
- CG Blanchard
- CL Corbin
- CP Blocker
- D Bendall-Lyon
- D Brody
- D Yagil
- DA Thompson
- DJ Flint
- DL McKee
- ED Boudreaux
- EPZ Brito
- EW Anderson
- EW Anderson
- EW Anderson
- F Faul
- F Reichheld
- F Wynstra
- FA Frost
- GAJ Churchill
- GJ Biehal
- GL Shostack
- GL Shostack
- GM Leydon
- GR Gilbert
- GT Lau
- H Björvell
- H Gebauer
- H Lee
- H Lee
- H Oh
- I Gil
- I Pitrou
- J Baker
- J Kohl
- J Mattsson
- J Sitzia
- JC Sweeney
- JJJ Cronin
- JJJ Cronin
- JK Maher
- JL Jackson
- JL Mack
- JM Bloemer
- JMM Bloemer
- Joachim Hornegger
- Johann Prenninger
- Johannes Kornhuber
- Judith Volmer
- JW Osborne
- K Dickersin
- K Gwinner
- K Kristensen
- K Randheer
- K Sivakumar
- K Yieh
- KA Robinson
- KD Hekkert
- KE Reynolds
- KJ Rhee
- L-T Bei
- L-Y Cheng
- LA Bettencourt
- LA Giordano
- LB Samuels
- LM Yarris
- LRM Rocha
- M An
- M Bouman
- M Jemmasi
- M Rao
- M Raposo
- MA Jones
- MD Johnson
- MF Hall
- MJ Bitner
- MJ Bitner
- MJ Bitner
- MJ Crawford
- MK Hui
- MK Hui
- ML Meuter
- MR Solomon
- MS Walker
- N Seth
- N Walter
- NP Archer
- O Carrasquillo
- P Dabholkar
- P Gaiardelli
- P Hackl
- P Hünecke
- PA Dabholkar
- Patrick Vesel
- PC Verhoef
- PC Verhoef
- PL Hudak
- PR Yarnold
- R Bennett
- RA Spreng
- RA Westbrook
- RE Anderson
- RK Teas
- RL Oliver
- RP Bagozzi
- S Brown
- S Devaraj
- S Dong
- S Meinzer
- S Venn
- S-C Chuang
- S-H Hsu
- SA Blackwell
- SC Makarem
- SM Keaveney
- SM Keaveney
- SS Andaleeb
- Stefan Meinzer
- SW Brown
- T Hennig-Thurau
- T Hennig-Thurau
- T Isaac
- TO Jones
- V Kumar
- V Mittal
- VA Zeithaml
- VA Zeithaml
- W Boulding
- W Müller
- W Nie
- WG Mangold
- WJ Deng
- WK Darley
- WY Huang
- WZ Ford
- Y Xu
- Z Dun van
- Publication venue
- 'Springer Science and Business Media LLC'
- Publication date
- Field of study
No full text
