Trust in Web Services

Trust is an important factor to predict the behaviour of a Web Service and as a criterion for Web Service selection. Although considerable research has been performed in the offline and online worlds, analysis of trust in the Web Services environment has been limited. Most trust studies in Web Services are focused on trust establishment without identifying and considering the main trust definition components and trust principles. Thus, this paper presents trust definition and trust principles based on the exploration of the trust literature in the offline and online worlds and Web Services. The trust definition and principles form a basis to establish trust in Web Services

Trust Metrics for Services and Service Providers

Trust is as significant a factor for successful online interactions as it is in offline communities. Trust is an important factor that is used as a criterion for service selection. There is a need to know information about services and service providers to establish trust and identify their trustworthiness. Most trust studies focus on trust establishment for services without clearly identifying trust information for services and service providers. Services and service providers traverse many domains with different properties and requirements. Identifying a unified trust information (trust metrics) for such an open environment is a challenge. This paper proposes a unified trust metrics classification for services and service providers. The proposed trust metrics can be extended and used in an open environment or within specific domains to establish trust for services and service providers

Online Trust: Definition and Principles

Trust is as significant a factor for successful online interactions as it is in offline communities. Trust is an important factor to predict the behaviour of an entity and as a criterion for an entity selection. Most trust studies focused on trust establishment without identifying and considering the main trust definition components and trust principles. This paper explores trust in the offline and the online world to extract important trust definition components and trust principles. The trust definition and principles are presented, which form a basis that should be followed to establish trust online

Trust Bootstrapping Services and Service Providers

Trust is an important factor for successful online communication. Trust has been used as a criterion for service selection. Most trust and reputation studies assume a system where trust and reputations already exist. However, it is important to initialize trust rates for new services, which have no rating history, the so-called trust bootstrapping process. Trust bootstrapping assists the requestors in their service selection decision. Trust bootstrapping is the initial step in trust building process. Trust bootstrapping is important for reliable interaction with services and service providers that are new to the system. This paper proposes an approach for trust bootstrapping services and service providers. The proposed solution follows the trust principles and addresses a number of trust challenges in the literature. Experiment study is conducted and the results are analysed