5 research outputs found

    The State of Academic Research Advancement in Hospitality: A 5- Year Review From 2018 To 2022 of the Jordanian Universities

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    Scientific research in the field of hospitality occupies a distinguished position in various research aspects, as it constitutes an important proportion of scientific research related to management, especially business administration, as well as an important aspect of practical research related to social and human sciences. For this reason, this study is presented to track the development of scientific research in the field of hospitality in Jordan and the aspects it touched upon. A comprehensive systematic review approach of five years of hospitality-published research on google scholar was carried out by tracking the official website of scholars in Jordanian universities. A total of 73 hospitality-related articles on Google Scholar by Jordanian scholars at public universities over the past five years were collected and analyzed for this review. The results showed that there is an abundance of research products for the year 2021, that researchers at the University of Jordan are the most scientifically productive in hospitality research, and that most of the research interests were related to human resource management in the field of hospitality. This study provides an important theoretical contribution to guide future researchers to future issues of interest to the hospitality sector in Jordan that were not addressed by the researchers

    The Impact of Job Stability, Work Environment, Administration, Salary and Incentives, Functional Justice, and Employee Expectation on the Security Staff’s Desire to Continue Working at the Hotel

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    Hotels guests and employees have acquired a huge number of studies and research, while the security department staff, who are responsible for the hotels security and customers, did not get the researchers attention. Therefore, the study is conducted to highlight an important section in the hospitality industry that has been neglected. The quantitative approach was utilized to explore the impact of Job Stability, Work Environment, Hotel Administration, Salary and Incentives, Functional Justice, and Employee Expectation on the security staff’s Desire to Continue Working at the hotel. An online questionnaire is designed and sent to the directors of the security department of the hotels. Results revealed that Hotel Administration, Functional Justice, and Employee Expectations impact their desire to continue working at the hotel. The study has contributed theoretically to fill this gap in the literature caused by the scarcity of studies that targeted the work health of the security department staff. The study also contains many practical aspects that help hotel management pay great attention to the hotel security department

    Perceptions of risk and outbound tourism travel intentions among young working Malaysians

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    Understanding risk and how it is perceived is a crucial step in predicting travel intentions. The purpose of this study is to examine the relationship between risk perceptions and travel intentions associated with an outbound tourism among young Malaysians. Young adults aged between 21 to 35 years old were involved in this study. This study was part of a larger study that explores factors affecting the intention to travel overseas. A quantitative approach was employed and a structured questionnaire was administered to 570 respondents who were selected through a cluster random sampling technique. Data were collected from young Malaysians who work in public and private sectors. Research respondents responded to a questionnaire designed to measure perceived risks, outbound travel intentions and socio-demographics.Particularly, the results indicate that the intention of young Malaysians to take a holiday overseas within the next year was very high. The regression analyses revealed that physical risk, financial risk and psychological risk had significantly negative impacts on respondent’s intention to travel overseas. However, performance risk had positive significant influence on young Malaysians to travel overseas. This study is helpful for marketers in developing positioning strategies in order to provide a total tourism experience for the potential travellers

    The influence of promotion tools on the formation of host destination touristic image

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    Several factors have been shown to have a vital role in the formation of the touristic image of a destination. Promotion tools are considered a critical factor in destination image formation. However, recent surveys indicate that the roles and importance of promotion tools of MICE tourism on the formation of Jordan's destination image was not given emphasis. Thus, this study aims to determine the influence of promotion tools utilized to promote MICE tourism on the formation of the touristic image of Jordan.The differences in the perceptions of local and international MICE participants on the importance of promotional tools in terms of their gender and nationality were also examined. Results show the significant differences among MICE participants' perceptions on the importance of promotion tools and the roles of promotion tools significantly influence on the formation of Jordan's touristic image. This study provides implications for the event planners, event organizers, and other MICE event stakeholders, as well as enriching the limited research in MICE tourism in developing countries
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