Segmenting internet banking adopter and non-adopters in the Turkish retail banking sector

Purpose ? This study aims to identify perceptual, experience related, demographic, socio-economic and situational characteristics of internet banking adopters and non-adopters. In particular, perceptual differences between IB adopters and non-adopters are to be examined. Design/methodology/approach ? Based on relevant literature and previous research that included interviews with leading internet banking managers in Turkey, a questionnaire was designed. Face-to-face questionnaires were distributed to 155 convenience samples of internet users. Findings ? There were significant differences between adopters and non-adopters of the service in terms of their perceptual, experience and consumer related characteristics. Internet banking adopters perceived internet banking use as less risky, more user-friendly and more useful compared to internet banking non-adopters. Internet banking non-adopters who intend to use the service in the future (i.e. later adopters) perceived internet banking use as less risky and more useful compared to non-adopters who do not intend to use the service (i.e. laggards). Internet banking adopters were also found to have more experience with mobile internet, and have higher income and longer working hours. Practical implications ? The managerial implications of the study are that the banks in Turkey should reduce the risk perceptions of non-adopters, particularly the ones who do not intend to use the service in the future (i.e. laggards). They should also motivate non-adopter segments to have more experience with more general internet based services. The initial target to diffuse internet banking in Turkey should include the segments which have greater income and longer working hours. Originality/value ? This study applies the Technology Acceptance Model (TAM) to identify the perceptual differences between internet banking adopter and non-adopter segments and sub-segments in the Turkish context

Adjuvant therapy of endometrial cancer

ZusammenfassungIm April 2018 erschien die erste deutsche interdisziplinare S3-Leitlinie fur die Diagnostik, Therapie und Nachsorge der Patientinnen mit Endometriumkarzinom. Dieser Beitrag ist die Zusammenfassung der Kap.7, Strahlentherapie des Endometriumkarzinoms, und 8, Adjuvante medikamentose Therapie des Endometriumkarzinoms, mit dem Ziel, dem Leser eine klinisch orientierte Kurzfassung an die Hand zu geben. Dargestellt sind die Empfehlungen zur postoperativen Brachy- und externen Strahlentherapie sowie zur Gestagen- und Chemotherapie bei Endometriumkarzinom TypI undII einschlie ss lich der Karzinosarkome. AbstractIn April 2018, the first German interdisciplinary S3 guideline for diagnosis, treatment, and follow-up of patients with endometrial cancer was published. The current article is a summary of chapters 7, Radiotherapy of endometrial cancer and 8, Adjuvant medical treatment of endometrial cancer, providing readers with a clinically orientated short version. The recommendations for postoperative brachytherapy and external beam radiotherapy as well as for adjuvant progestagen and chemotherapy for type I and II endometrial cancers, including carcinosarcomas, are given

From the third sector to the big society: how changing UK Government policies have eroded third sector trust

This article draws on concepts of trust to analyse recent policies affecting public/third sector relationships, examining competition, ‘command and control’ mechanisms and the community turn in shaping cultures of relationships. Drawing on examples from empirical studies in two English inner-city areas we explore ways in which power and controls exerted through dominant organisational cultures and arrangements undermine independent approaches, innovation and organisational learning across sectors. State bodies have taken trust in their actions as given while shifting responsibilities for service delivery and risks of failure to others. We argue that increasing market cultures and regulation have damaged cross-sector trust promoting divisive interests and risk-averse behaviours, restricting the local autonomy, innovation and community action presumed in the Big Society agenda. We conclude by highlighting issues that need to be addressed to ensure future collaboration with community-based providers; these include a focus on the processes and relational spaces which enable alternatives