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2 research outputs found

The Effects of Service Quality on Customer Satisfaction and Loyalty of Hotel Buffet Restaurants' Customer at Special 1st Grade Hotels

Author: Anderson EW
Cronin JJ
Dick S․
Gronross C
Oliver RL
Oliver RL
Ostrowski Peter L
Parasuraman A
Parasuraman A
Taylor Steven A
강종헌
김성섭
문영일
박대섭
박종화
송수익
심영국
안장수
유영재
정영우
최주호
Publication venue: 'Culinary Society of Korea'
Publication date
Field of study

A Study on the Service Quality of Serviced Residence according to Consumers' Characteristics

Author: Anderson EW
Brady MK
Cronin JW
Heung Vincent CS
Lewis RC
Oh H
Oliver RL
강병남
고석면
공효순
구정대
김대권
김영중
김충호
박종화
봉미희
송수익
신철호
신철호
안장수
유희정
이귀옥
이정실
조선배
채규현
천명섭
최주호
Publication venue: 'Culinary Society of Korea'
Publication date
Field of study

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