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2 research outputs found
The Impact of Golf Course Service Quality on Customer"s Emotional Response, Attitude, and Behavior Intention
Author
서봉한
Publication venue
한국관광·레저학회
Publication date
01/07/2011
Field of study
No full text
openAbstract Ⅰ. 서론 Ⅱ. 이론적 배경 Ⅲ. 연구방법 Ⅳ. 실증분석결과 Ⅴ. 결론 및 시사점 참고문
Ulsan College
A Study on the Effectiveness of SERVQUAL: A Meta-Analysis
Author
Begg C. B.
Carrillat F. A.
+42 more
Cronin J. J.
Disney J.
Glass G. V.
Parasuraman A.
Taylor S. A.
Wakefield K. L.
Yildiz S.
권영국
김미숙
김민철
김선정
김용수
김진태
김현석
남경완
문병일
문병일
박명국
박성수
박재환
백진우
서봉한
설민신
손성도
송채훈
오준석
오혜진
유재충
윤상화
이강
이경종
이동준
이용건
장봉석
정권홍
정명수
정용락
정우진
최진영
태원규
하상원
허승욱
Publication venue
'Korea Institute of Sport Science'
Publication date
Field of study
No full text
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