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1 research outputs found
A Study of Categorization of Service Recovery Factors in MICE industry by integrating Kano Model and Structural Equation Model
Author
Boshoff C
Chonko Lawrence B
+30 more
Hinkin T. R
Kano N
Konopacki A
Robinson L. S
Saleh F
Tanner John F. Jr
김문태
김봉석
김성호
김용관
김철원
김홍렬
김홍범
류평위
박향일
서문식
서문식
서문식
손달호
오창호
용선중
윤호철
이혜련
이혜련
이혜련
이희찬
전타식
정미혜
최정자
표성수
Publication venue
'Daehan Academy of Management Information Systems'
Publication date
Field of study
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