A Study on the influence of Organizational Trust on The Satisfaction with the Working Environment

2022년 기준, 고용허가제를 통해 입국한 외국인 근로자는 8만 4천 명을 넘어섰으며 2023년에는 고용허가 쿼터가 11만 명 규모로 확대되었다. 이들 외국인 근로자들이 근무하는 곳은 중소 영세기업 중심의 제조업 현장과 건설업 현장, 농 · 어업 등 국내 근로자들이 기피하는 현장으로 저출산 · 고령화에 따른 산업현장 인력난 해소를 위해 정부에서도 외국인 근로자 유입의 정상화와 관련한 정책적 지원을 아끼지 않고 있다. 외국인 근로자는 대부분 생산 현장에 근무함에 따라 우리나라 근로자에 비하여 조직에 대한 책임감, 직무 몰입 수준 향상의 기대치가 낮고 직장 내 신뢰관계 형성을 장려하는 것도 언어 소통의 장벽 및 문화적응 등의 사유로 인해 어려움이 있다. 이에 따라 전략적 인적자원관리 방안의 주요 요소인 조직 신뢰, 상사 신뢰, 직무 몰입이 근로환경 만족도에 미치는 영향이 외국인 근로자를 고용한 사업장에서도 파악되어야 할 필요성이 적지 않다고 보인다. 이에 본 연구는 외국인 근로자들의 조직 신뢰 수준이 근로환경 만족도에 미치는 영향의 관계에서 직무 몰입도의 매개 효과, 직속 상사의 신뢰에 대한 조절 효과를 검증함으로써 외국인 고용 사업장의 근로환경 개선 및 안전보건 확보방안 마련을 위한 실무적 시사점을 제공하고자 한다. 이 연구는 고용허가제를 통해 고용된 대한민국 내 외국인 근로자들의 조직 신뢰가 근로환경 만족도에 미치는 영향을 조사하였다. 6차 근로환경 조사결과 중 다양한 업종에서 종사하는 288명의 외국인 근로자 응답 설문을 분석함으로써 조직 신뢰, 조직몰입, 상사 신뢰, 근로환경 만족도 간의 관계를 평가하였다. 위계적 회귀분석 방법을 활용하여 매개 효과와 조절 효과를 검증하였으며 구체적으로 외국인 근로자들의 조직 신뢰가 근로환경 만족도에 미치는 직접 및 간접적인 효과를 탐색하였다. 연구결과, 외국인 근로자의 조직에 대한 신뢰가 전반적인 근로환경 만족도 향상에 정적인 영향을 미치는 것을 확인했으며 조직 신뢰 변수는 조직몰입에도 유의한 영향을 미치는 것으로 파악되었다. 매개변수 역할을 확인하기 위해 조직몰입이 근로환경 만족도에 미치는 영향을 분석한 결과 통계적으로 유의함을 확인했으며, 조직몰입은 조직 신뢰와 근로환경 만족도를 부분적으로 매개하는 것으로 나타났다. 특히, 외국인 근로자의 직속 상사에 대한 신뢰는 조직 신뢰와 조직몰입의 정적인(+) 관계를 강화하는 것을 확인하였다. 이러한 결과들은 외국인 근로자들 사이의 조직 신뢰의 역학관계와 이것이 직무 만족과 몰입에 미치는 함의에 대한 중요한 통찰을 제공할 것이다. 또한, 사업주나 권한을 가진 책임자가 외국인 근로자들 사이에서 조직 신뢰와 몰입을 증진시킬 수 있는 실질적인 조치를 강구할 것으로 예측된다. 특히 안전문화를 구축하는데 있어서 필수요소인 안전행동, 안전리더십 등이 노동 집약적이며 외국인 근로자를 다수 고용한 사업장에서도 발현될 것이며 이를 통해 외국인 근로자에 대한 이해의 확대와 지원이 확대될 것으로 전망된다. As of 2022, the number of migrant workers entering the Korea through the Employment Permit System has surpassed 84,000, with the employment permit quota expanding to 110,000 individuals in 2023. These migrant workers mainly find employment in sectors typically shunned by domestic laborers, such as manufacturing, small and medium-sized enterprises, construction, agriculture, and fisheries. The Korean government has been implementing measures to mitigate the labor shortage in these industrial sectors due to a declining birth rate and an aging population, with a concerted effort to normalize the influx of foreign workers through policy support. Given that a substantial portion of foreign workers occupies roles in production settings, they often exhibit lower expectations regarding organizational responsibility and job engagement compared to their Korean workers. Language communication barriers and cultural adaptation issues further complicate the establishment of trust relationships in the workplace. Consequently, there exists a compelling need to comprehend the influence of organizational trust, trust in superiors, and job engagement-significant components of strategic human resource management measures-on satisfaction with the working environment, even in workplaces that employ foreign workers. This study seeks to enhance the working conditions and ensure occupational safety and health for foreign workers by examining the mediating role of job engagement and the moderating influence of trust to their supervisors in the relationship between the migrant workers' organizational trust and their satisfaction with the working environment. The main goal of this study is to offer practical insights for business preparations in their workplace. This study analyzed responses from 288 migrant workers collected through the 6th Working Environment Survey. Hierarchical regression analysis was used to assess the relationships among organizational trust, trust in supervisors, organizational commitment, and satisfaction with the working environment. The findings revealed that migrant workers' trust in their organization positively influences their overall satisfaction with the working environment. Additionally, organizational trust was found to significantly affect organizational commitment. Organizational commitment partially mediates the relationship between organizational trust and work environment satisfaction, and trust in immediate supervisors strengthens the positive relationship between organizational trust and commitment. These findings provide essential insights into the dynamics of organizational trust among migrant workers and its implications for job satisfaction and engagement. This research contributes to the development of practical strategies for employers and managers to enhance organizational trust and commitment among migrant workers. It also highlights the importance of safety behaviors and leadership in workplaces that employ a significant number of migrant workers, emphasizing the need for establishing a safety culture in these settings

수주생산 환경에서 견적관리체계의 구성에 관한 연구

본 연구에서는 고객에게 신속하게 제품의 견적을 제공하기 위해 표준모델 BOM, 제조사의 실적공사, 그리고 제품별로 구성되는 품목정보를 활용한 견적관리 프레임워크 및 견적 BOM의 구성 방안을 제시였다. 제시된 견적관리 프레임워크 및 견적 BOM의 구성 방안은 다양한 고객요구에 대한 대응력 향상으로 수주 경쟁력을 높일 수 있다. 또한 제시된 방안은 실제 프로젝트 정보를 기반으로 구성되므로 견적의 정확성 측면에서도 보다 높은 신뢰를 보여줄 수 있을 것으로 기대된다. 또한, 제시된 견적관리 프레임워크 및 견적 BOM의 유용성을 입증하기 위하여 ‘H’ 사의 선박엔진을 생산하는 부분의 통합 견적관리시스템 구축에 실제 적용하였다. 그 결과, 제시된 견적관리 프레임워크 및 견적 BOM 기반의 통합 견적관리시스템은 현재 성공적으로 운영되고 있다. 향후에는 축적된 견적 빅데이터를 기반으로 견적 가격에 영향을 미치는 요인들에 대한 빅데이터 분석 등을 통하여 수주 경쟁력을 증가시킬 수 있는 연구가 필요할 것으로 사료된다

The Impact of Safety Climate on Safety Behavior in Manufacturing Workplaces - Focused on the mediating effect of safety leadership and job stress management efforts -

이 연구는 제조업 사업장에서의 안전분위기가 근로자 안전행동에 미치는 영향 관계에서 관리감독자 안전리더십 및 직무스트레스 관리노력의 매개효과를 검증하여 제조업 사업장의 안전관리 전략을 수립하고 근로자 안전을 향상하는 실질적인 방안을 제시하고자 연구를 진행하였다. 본 연구를 위해 한국산업안전보건공단 산업안전보건연구원에서 2021년도 실시한 ‘제10차 산업안전보건실태조사’의 결과를 활용하여 상시근로자 20인 이상 제조업 사업장 총 3,255개 중 관리감독자 수가 1명 이상인 3,028개 사업장을 분석자료로 사용하였다. 자료는 SPSS 24.0 프로그램을 활용하여 기술통계분석, 타당성 및 신뢰도 검증, 상관관계 및 다중회귀분석, 위계적 회귀분석을 실시하였다. 연구결과 첫째, 제조업 사업장의 안전분위기는 근로자 안전행동에 유의한 정(+)의 영향을 미치는 것으로 확인되었다. 둘째, 관리감독자 안전리더십 및 직무스트레스 관리노력은 안전분위기와 근로자 안전행동과의 관계에서 각각 유의미한 매개효과를 가지는 것으로 확인되었다. 본 연구를 통하여 제조업 사업장에서 관리감독자 안전리더십과 직무스트레스 관리노력이 안전분위기와 안전행동 간의 관계에서 중요한 매개역할을 한다는 점을 실증적으로 확인하였다. 이는 제조업 사업장 내 안전분위기 강화는 관리감독자 안전리더십 강화와 직무스트레스의 효과적 관리를 통해 근로자의 안전행동을 촉진하여 산업재해를 예방할 수 있음을 시사한다. This study was conducted to establish safety management strategies and to suggest practical measures to improve worker safety by verifying the mediating effects of supervisor safety leadership and job stress management efforts in the relationship between the safety climate and worker safety behavior in manufacturing workplaces. For this study, we used the results of the '10th Occupational Safety and Health Survey' conducted by the Korea Occupational Safety and Health Agency's Occupational Safety and Health Research Institute in 2021. Among the total 3,255 manufacturing workplaces with 20 or more full-time workers, 3,028 workplaces having at least one supervisor were used as analysis data. The data were analyzed using the SPSS 24.0 program for descriptive statistical analysis, validity and reliability verification, correlation and multiple regression analysis, and hierarchical regression analysis. As a result of the study, first, it was confirmed that the safety climate of a manufacturing workplace has a positive (+) effect on worker safety behavior. Second, it was confirmed that the safety leadership of supervisors and the management efforts of job stress had respectively a significant mediating effect in the relationship between safety climate safety behavior of workers. Through this study, it was empirically confirmed that the safety leadership of supervisors and the job stress management efforts in manufacturing workplaces played an important mediating role in the relationship between safety climate and safety behavior. This suggests that strengthening the safety climate in manufacturing workplaces can prevent industrial accidents by promoting the safety behavior of workers through strengthening the safety leadership of supervisors and effective management of job stress

A Study on the Effect of Electrical Safety Education on Safety Consciousness and Safety Behavior

In recent years, electric shock accidents at industrial sites continue to occur, and various measures are being taken to reduce accidents. Among them, safety education is mentioned as a basic measure for the prevention of industrial accidents and the protection of workers. This study attempted to empirically analyze the effect of electrical safety education on safety consciousness and safety behavior and verify whether it is effective. To this end, a total of 343 people, including workplace managers and workers, were surveyed, and frequency analysis, factor analysis, reliability analysis, correlation analysis, and simple linear & hierarchical regression analysis were conducted using the SPSS 24.0 statistical program. As a result of the analysis, first, it was found that the higher the electrical safety education, the more positive (+) effect was on the safety consciousness. Second, it was found that the higher the electrical safety education, the more significant positive (+) effect was on safety behavior. Third, it was found that the higher the safety consciousness, the more positive (+) effect was on safety behavior. Finally, it was verified that safety consciousness plays a partial mediating role in the influence of electrical safety education on safety behavior

수주생산환경에서 견적변경 요인에 따른 견적관리 프로세스의 설계 및 구현

수주생산 환경에서 제조업체의 견적정보는 다양한 고객요구에 대응하여, 프로젝트의 입찰, 수주, 그리고 생산할 제품의 기초정보로 사용하는 중요한 정보이다. 이 견적정보는 고객요구, 제품생산 환경의 변화, 기술제휴사의 도면정보 변경, 그리고 제품의 기술 개선 등의 여러 요인에 의해 변경된다. 이러한 변경으로 인하여, 제조사가 고객의 요구사항을 반영하여 작성중인 견적정보에 다양한 변경이 발생한다. 이러한 다양한 변경요인에 따른 견적정보의 변경은 수주생산 기업의 입장에서 견적관리업무에 많은 부담을 주고 있다. 특히, 견적의 변경요인으로 인한 견적정보 변경은 고객중심의 주문생산 환경에서 고객의 요구사항에 의해 불가피하고 빈번하게 발생한다. 본 논문에서는 견적생성 프로세스를 기준으로 견적변경 프로세스를 제시하고, 일관적이고 효율적인 견적변경처리 방안을 제시하고자 한다. 이를 위하여, 견적의 변경이 발생하는 요인을 정의하고, 각 요인에 대한 변경유형을 정의하였다. 그리고 견적변경에 대한 발생 요인별 사례를 통하여 견적변경 프로세스가 견적관리시스템에 적용되는 과정을 보여준다. 또한 제안된 견적변경 요인, 견적변경 유형, 견적변경 프로세스, 그리고 견적체계 관리의 유용성을 보여주기 위하여, 고객 중심의 수주생산 기업인 ‘H'사의 선박엔진 부문의 통합 견적관리시스템에서의 견적변경처리 기능 및 절차에 적용하였다. 그 결과, 견적변경 요인에 따른 견적변경 처리 및 관리가 효율적으로 수행됨을 확인하였다

The Impact of Safety Communication at Workplaces Employing Foreigners on Industrial Accident Awareness: The Relationship between Safety Communication and Industrial Accident Awareness Mediated by Foreign Workers’ Skill Level

In recent years, there has been a growing trend of occupational accidents involving foreign workers. As the number of foreign workers continues to increase, the risk of occupational accidents is also on the rise. Therefore, it is crucial to take proactive measures to prevent occupational accidents among foreign workers. To establish a common safety culture among foreign workers with varied backgrounds and educational experiences, and which is harmonized with Korean workplace. Safety communication, which includes culture respect and participation in the workplace, plays a significant role in shaping and developing the safety culture of foreign workers. Therefore, this study aims to assess the level of safety culture in workplace employing foreign workers by analyzing the reliability and validity of factors such as 'occupational accident awareness' and 'safety communication,' which constitute the safety culture at these workplace. Additionally, the mediating effect of 'work proficiency' on the relationship between 'safety communication' and the level of improvement in 'occupational accident awareness' using the validation method proposed by Baron & Kenny(1986). As a result of statistical analysis, The influence of‘safety communication’on‘occupational accident awareness’is β=0.339, and it has been found that this influence decreases to β=0.113 when‘work proficiency’is introduced, indicating partial mediation

A Study on the Effect of Workplace Safety and Health Levels on Preventing Accidents Caused by Chemical Substances: Focusing on Chemical Risk Management(CHARM) Users

This study analyzed the factors affecting the effectiveness of the Chemical Hazard Risk Management (CHARM). A survey was conducted on 104 learners who participated in the Risk Assessment training course at Occupational Safety and Health Training Institute. Through a self-administered questionnaire, the effect of personal characteristics, corporate characteristics, and safety and health level of the company on the effectiveness of chemical risk assessment was investigated. As a result of statistical analysis, the safety and health level of the company had a positive (+) effect on the effectiveness of Chemical Hazard Risk Management(CHARM), but personal characteristics and corporate characteristics had no relation to it. This study can be used as basic data for further research related to chemical risk assessment in workplaces

The Effect of workplace hazards and risk factors on psychological Well-Being - Focusing on the mediating effect of job satisfaction

본 연구는 1인당 국민소득이 3만불을 넘어서 삶의 질이 중요시 되는 최근 시대상황을 반영하여, 작업장의 유해위험요인과 직무만족도 및 심리적 웰빙간의 관계를 알아보기 위해 한국산업안전보건연구원에서 2023년도에 실시한 「제7차 근로환경조사」자료를 대상으로 SPSS와 AMOS를 활용하여 요인분석, 타당도 분석 및 구조방정식 모형을 통해 잠재변수간 관계와 영향력을 검증하였다. 연구결과는 다음과 같다. 첫째, 작업장의 유해위험요인은 심리적 웰빙에 부(-)의 영향을 미치는 것으로 나타났다. 둘째, 작업장의 유해위험요인은 직무만족에 부(-)의 영향을 미치는 것으로 나타났다. 셋째, 직무만족은 심리적 웰빙에 정(+)의 영향을 미치는 것으로 나타났다. 넷째, 직무만족은 작업장의 유해위험요인과 심리적 웰빙 수준과의 관계에서 부분매개역할을 하는 것으로 나타났다. 정리하면, 작업장의 유해위험요인은 직무만족과 심리적 웰빙수준을 낮추고 직무만족은 작업장의 유해위험요인과 심리적 웰빙 수준과의 관계에서 매개역할을 한다. 본 연구의 결과, 경영진의 리더십이 작업장 유해위험 요인을 관리하여 안전한 일터를 만드는 것을 경영의 최우선으로 삼게 되기를 기대한다. 사고를 방지하여 인명 및 재산상 손실을 줄일 수 있을 뿐만 아니라 직무에 매진함으로써 높은 성과를 거두어 궁극적으로 이윤을 창출하는 선순환 구조로 기업을 변화시킬 수 있기 때문이다. 사고 후 처벌을 면하기 위해 로펌에 많은 댓가를 지불하는 소 잃고 외양간 고치는 사후 수습 행태에서 벗어나야 한다. 자율안전시스템 구축을 통해 사망사고를 획기적으로 줄임으로써, 우리나라도 사망사고 없는 OECD 선진그룹에 합류할 수 있기를 기대한다. This study used SPSS and AMOS to verify the relationship between workplace hazards and risk factors, job satisfaction, and psychological well-being using the data from the 7th Work Environment Survey conducted by the Korea Occupational Safety and Health Research Institute in 2023. The study verified the relationship and influence between latent variables through factor analysis, validity analysis, and structural equation modeling. The results of the study are as follows. First, workplace hazards and risk factors were found to have a negative effect on psychological well-being. Second, workplace hazards and risk factors were found to have a negative effect on job satisfaction. Third, job satisfaction was found to have a positive effect on psychological well-being. Fourth, job satisfaction was found to have a partial mediating role in the relationship between workplace hazards and risk factors and psychological well-being levels. In summary, workplace hazards and risk factors lower job satisfaction and psychological well-being levels, and job satisfaction plays a mediating role in the relationship between workplace hazards and risk factors and psychological well-being levels. As a result of this study, it is expected that management leadership will make managing workplace hazards and risk factors a top management priority to create a safe workplace. This is because it can not only prevent accidents and reduce loss of life and property, but also transform the company into a virtuous cycle structure where employees can achieve high performance by focusing on their jobs and ultimately create profits. Through this, I hope that our country can also join the OECD advanced group with no fatal accidents

A Study on the Safety Innovation Education Factors Affecting the Management's Behavioral Intentions in Public Institutions

This study analyzed the factors affecting the educational effect of safety innovation education for management of public institutions. A survey was conducted on 294 CEOs and executive directors of public institutions (divided into construction sites, workplaces, and research facilities) subject to the safety management rating system to understand the impact of educational participants' characteristics and behavioral intentions after safety innovation education. As a result of statistical analysis, it was found that the executive director had a higher behavioral intention than the CEO, and the education quality, education instructor, and educational environment all had a significant positive (+) effect on the behavioral intention. This study can be used as basic data for further research related to safety innovation education for management of public institution

The Impact of Hazardous Risk Factors on Safety Behavior in Manufacturing Workplaces: Focusing on the Mediating Effect of Safety Climate

This study was conducted to verify the impact of hazardous risk factors in manufacturing workplaces on worker safety behaviors, focusing on the mediating effect of safety climate, and to establish safety management strategies in manufacturing workplaces and to suggest practical measures to improve worker safety. For this study, the results of the ‘10th Occupational Safety and Health Survey’ conducted by the Korea Occupational Safety and Health Agency’s Occupational Safety and Health Research Institute in 2021 were used as analysis data for 3,255 manufacturing workplaces with 20 or more regular workers. The data were analyzed using the SPSS 24.0 program for descriptive statistical analysis, validity and reliability verification, correlation and multiple regression analysis, and hierarchical regression analysis. As a result of the study, first, hazardous risk factors were confirmed to have a negative effect on workers' safety behaviors. Second, hazardous risk factors were confirmed to have a negative effect on safety climate. Third, safety climate was confirmed to have a positive effect on workers' safety behaviors. Fourth, it was verified that the safety climate had a partial mediating effect in the relationship between hazardous risk factors and workers’ safety behavior in the workplace. Through this study, it was found that hazardous risk factors had a negative effect on workers’ safety behavior. This emphasizes that efforts to systematically manage and minimize hazardous risk factors in the workplace are important in promoting workers’ safety behavior. In addition, it was confirmed that the safety climate had an important mediating effect in the relationship between hazardous risk factors and workers’ safety behavior. In other words, it can be seen that the safety climate can alleviate the negative effect of hazardous risk factors on workers’ safety behavior. These research results suggest that reducing hazardous risk factors in the workplace and improving the safety climate can have a positive effect on workers’ safety behavior practice, thereby preventing industrial accidents