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1 research outputs found
Effect of Service Quality of Bank Premium Asset Management on Customer Satisfaction and Patronage
Author
Anderson J. C.
Baumann C.
+58 more
Bergkvist L.
Bitner M. J.
Bitran G.
Bolton R. N.
Brady M.
Brady M. K.
Caruana A.
Chiou J. S.
Cronin J. J.
Dabholka P. A.
Dabholkar P. A.
Dagger T. S.
Fornell C.
Gefen D.
Grönroos C.
Grönroos C.
Grönroos C.
Hair J.
Hsieh Y. C.
Lam S. K.
Legg D.
McDougall G. H. G.
Oliver R. L.
Parasuraman A.
Parasuraman A.
Patterson P. G.
Raj G. Javalgi R.
Schreiber J. B.
Sirdeshmukh D.
Stratman J. K.
Tes K.
Wells A.
Westbrook R. A.
Zhaohua D.
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Publication venue
'Korea Service Management Society'
Publication date
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