Search CORE

2 research outputs found

The Relationship among Logistics Service Quality, Customer satisfaction, and Reuse Intention of Internet Shopping Malls: Focused on the Chinese shopping experiences in Korea

Author: Anderson J. C
Bagozzi R
Bienstock C. C
Crosby L. A
Feng Yi-Xiong
Gilmour P
Kim Sun-Jun
LaBarbera PA
Li H
Mentzer J. T
Mentzer J. T
Oliver R. L
Parasuraman A
Parasuraman A
Parasuraman A
Roslana N. A. A
Rusbalt C. E
Wu L
Yun Jong-Hoon
강무희
김웅진
김종득
대옥천
류밍옌
박준철
소순후
손달림
송장근
이경미
이내준
전외술
정현영
Publication venue: 'Korea Research Academy of Distribution and Management'
Publication date
Field of study

A Study on the Relationship among e-Service Quality, Perceived Value and e-Loyalty in the Korean Internet Shopping Mall: Focused the Chinese Shopping Experience in Korea

Author: Anderson J. C.
Bagozzi R. P.
Castañeda J. A.
Chang T. Z.
Choi T. Y.
Cronin Jr J. J.
Cronin Jr J. J.
Dunn G.
Ganesan-Lim C.
Kuo Y. Wu, C.
Lee M.
Lee Y. K.
Loiacono E. T.
Mittal V.
Moschis G. P.
Parasuraman A.
Parasuraman A.
Parasuraman A.
Parasuraman A.
Reichheld F.
Rowley J.
Rust R. T.
Sweeney J. C.
Wolfinger M.
Yoo B.
Zeithaml V. A.
권순재
김본수
김선희
류밍옌
오재신
이인재
이제원
장윤희
전성은
정기한
최성수
Publication venue: 'Korea Service Management Society'
Publication date
Field of study

core