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6 research outputs found
The Effect of Emotional Experience with Korea's Low-Price Cosmetic Brands on Brand Relationship
Author
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Publication venue
'The Research Journal of the Costume Culture'
Publication date
Field of study
No full text
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A Study on the Impact of Beauty Service Experience on Consumer-Brand Relationship and Brand Loyalty -Focusing on Beauty Shop Brands-
Author
Allen N. J.
Anderson J. C.
+25Β more
Bettencourt L. A.
Brakus J. J.
Charters S.
Fournier
Heath R. G.
Oliver R. L.
Park Seong-Yeon
Pine B. J.
Revald A.
Richins M. L.
Smith R.
Tsai S.
Tsai S.
Venkatesh A.
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Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
A Study on the Role of Psychological or Financial Recovery Efforts of Restaurant Service Failures: A Scenario Base Method
Author
Anderson Eugene W.
Berry Leonard L.
+31Β more
Boshoff C
Chung Beth
Creyer Elizabeth H.
Keaveney Susan M
Mattila Anna S
Mattila Anna S.
Milne George R.
Mueller R. D.
Shugan Steven M
Smith Amy K.
Smith Amy K.
Swanson Scott R.
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Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
The effect of images of saleswomen on customer satisfaction and revisiting intention by uniform and body type
Author
Barton A. Weitz
Douty H. I.
+24Β more
ELAINE L. PEDERSEN
G. S. O'Neal
Helen I. Douty
Hoult T. F.
James C. McElroy
Jane Larkin Thurston
Jung J. E.
Mary B. Harris
Oliver R. L.
Parasuraman A.
Richard L. Oliver
Robert L. Dipboye
Rosencranz M. L.
Sharron J. Lennon
Sung M. J.
THOMAS F. CASH
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Publication venue
'The Research Journal of the Costume Culture'
Publication date
Field of study
No full text
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Influence of Counterfactual Thinking on Customer Responses In Service Failures
Author
Anderson Eugene W.
Boote J.
+35Β more
Creyer E. H.
Holloway B. B.
Keaveney S. M.
Loveman G. W.
Mandel D. R.
Markman K. D.
Mattila A. S.
Mattila A. S.
Maxham III James G.
Roese N. J.
Smith A. K.
Tax S. S.
Walsh C. R.
Zeelenberg M.
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Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
Research Trends towards Financial Education
Author
Sutton R. S
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Publication venue
'Korea Association of Social Education'
Publication date
Field of study
No full text
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