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5 research outputs found

긍정심리자본의 선행요인에 관한 연구

Author: null 고부언
null 김군홍
Publication venue: Korea International Trade Research Institute
Publication date: 01/02/2014
Field of study

Justice of Service Recovery in Satisfaction

Author: null HyoungGil Kim
null Yongcheol Hwang
null 고부언
null 김신창
Publication venue: Korean Academy of Commodity Science & Technology
Publication date: 01/06/2012
Field of study

Effects of HTS Service Quality on Switching Intention

Author: null HyoungGil Kim
null Junghee Kim
null Song Young-Sik
null Yongcheol Hwang
null 고부언
Publication venue: Korean Academy of Commodity Science & Technology
Publication date: 01/08/2012
Field of study

The Effect of Service Quality on Price and Customer Satisfaction and Revisit Intention - Focused on Foods and Beverages in Theme Parks -

Author: Dodds WB
Gronroos C
Parasuraman A
Tears RK
Zeithaml VA
고부언
김형준
박대섭
서창석
송수익
황 춘 기
Publication venue: 'Culinary Society of Korea'
Publication date
Field of study

The Effect of Service Quality on Price and Customer Satisfaction and Revisit Intention - Focused on Foods and Beverages in Theme Parks -

Author: Dodds WB
Gronroos C
Parasuraman A
Tears RK
Zeithaml VA
고부언
김형준
박대섭
서창석
송수익
황 춘 기
Publication venue: 'Culinary Society of Korea'
Publication date
Field of study

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