Modern concept of managing the performance of public health institutions in the Republic of Serbia

In practice, our hospitals measure and report on financial and nonfinancial performance. However, the interconnection of the performance measurement and the management is not adequate or fully expressed. According to the concept of a balanced system of indicators, the direction of research in this paper is to contribute to the development of performance measures and management practices in the public health institutions, which is relatively little known, and to try to refine the model of measures which adequately reflect the mutual relations between institutions, employees and patients