Modern Feedback System: A Survey

The Feedback given by the stake holders about the current state of performance of any organization is essential for its growth. It provides vital information, which can be used to improve performance. In this way it provides motivation and fuels the continual improvement process. In business, it helps to deliver the best customer experiences. It forms the backbone of success of any institution or individual. It also forms the crust of good supervision in any organization. Feedback system initially started with raising hands, saying yes or no, then it evolved into answering questions through feedback forms, suggestion boxes etc. With the evolution in internet technology, it has now changed into web based, app based feedback systems etc. This paper explains different feedback systems that are currently in use and also explains about advantages and disadvantages of these systems. DOI: 10.17762/ijritcc2321-8169.16047