Workflow support for simulation of service oriented B-to-C transaction

Computation technologies and computer tools offer varied resources for the implementation of applications of electronic commerce (e-commerce). The current organizational models are based on nets of associations that are integrated to achieve business objectives. Therefore, the effectiveness of the commercial operation doesn't only depend on an appropriate configuration of technologies but also on efficiency in the business services. Service-Oriented Architecture (SOA) is an architectural style for distributed computation that considers the creation and administration of business services. With Web Services the services can be published in the Web and accessed by applications independently from language and technology. In this work a workflow support for the modeling and simulation of applications of e-commerce based on services and technologies Web Services is proposed. Tools are applied of processes modeling, with their integration in TIBCO that result in the modeling of a process business to consumer (b-to-c), their simulation and the evaluation of metrics of performanceI Workshop Innovación en Sistemas de Software (WISS)Red de Universidades con Carreras en Informática (RedUNCI

webXice: an Infrastructure for Information Commerce on the WWW

Systems for information commerce on the WWW have to support flexible business models if they should be able to cover a wide range of requirements imposed by the different types of information businesses. This leads to non-trivial functional and security requirements both on the provider and consumer side, for which we introduce an architecture and a system implementation, webXice. We focus on the question, how participants with minimal technological requisites, i.e. solely standard Web browsers available, can be technologically enabled to articipate in the information commerce at a system level, while not sacrificing the functionality and security required by an autonomous participant in an information commerce scenario. In particular, we propose an implementation strategy to efficiently support persistent message logging for light-weight clients, that enables clients to collect and manage non-reputiable messages as proofs. We believe that the capability to support minimal system platforms is a necessary precondition for the wide-spread use of any information commerce infrastructure

Advanced Architectures for Transactional Workflows or Advanced Transactions in Workflow Architectures

In this short paper, we outline the workflow management systems research in the Information Systems division at the University of Twente. We discuss the two main themes in this research: architecture design and advanced transaction management. Attention is paid to the coverage of these themes in the context of the completed Mercurius and WIDE projects and in the new CrossFlow project. In the latter project, contracts are introduced as a new theme to support electronic commerce aspects in workflow management

Integrating information and knowledge for enterprise innovation

It has widely been accepted that enterprise integration, can be a source of socio-technical and cultural problems within organisations wishing to provide a focussed end-to-end business service. This can cause possible “straitjacketing” of business process architectures, thus suppressing responsive business re-engineering and competitive advantage for some companies. Accordingly, the current typology and emergent forms of Enterprise Resource Planning (ERP) and Enterprise Application Integration (EAI) technologies are set in the context of understanding information and knowledge integration philosophies. As such, key influences and trends in emerging IS integration choices, for end-to-end, cost-effective and flexible knowledge integration, are examined. As touch points across and outside organisations proliferate, via work-flow and relationship management-driven value innovation, aspects of knowledge refinement and knowledge integration pose challenges to maximising the potential of innovation and sustainable success, within enterprises. This is in terms of the increasing propensity for data fragmentation and the lack of effective information management, in the light of information overload. Furthermore, the nature of IS mediation which is inherent within decision making and workflow-based business processes, provides the basis for evaluation of the effects of information and knowledge integration. Hence, the authors propose a conceptual, holistic evaluation framework which encompasses these ideas. It is thus argued that such trends, and their implications regarding enterprise IS integration to engender sustainable competitive advantage, require fundamental re-thinking

A Three-Level Process Framework for Contract-Based Dynamic Service Outsourcing

Service outsourcing is the business paradigm, in which an organization has part of its business process performed by a service provider. In dynamic markets, service providers are selected on the fly during process enactment. The cooperation between the parties is\ud specified in a dynamically made electronic contract. This contract includes a process specification that is tailored towards service matchmaking and crossorganizational process enactment and hence has to conform to specific market and specification standards. Process enactment, however, relies on intraorganizational process specifications that have to comply with the infrastructure available in an organization. In this position paper, we present a three-level process specification framework for dynamic contract-based\ud service outsourcing. This framework relates the two process specification levels through a third, conceptual level. This approached is inspired by the well-known ANSI-SPARC model for data management. We show how the framework can be placed in the context of infrastructures for cross-organizational process support

Distributed interoperable workflow support for electronic commerce.

Abstract. This paper describes a flexible distributed transactional workflow environment based on an extensible object-oriented framework built around class libraries, application programming interfaces, and shared services. The purpose of this environment is to support a range of EC-like business activities including the support of financial transactions and electronic contracts. This environment has as its aim to provide key infrastructure services for mediating and monitoring electronic commerce.

An Architecture for Information Commerce Systems

The increasing use of the Internet in business and commerce has created a number of new business opportunities and the need for supporting models and platforms. One of these opportunities is information commerce (i-commerce), a special case of ecommerce focused on the purchase and sale of information as a commodity. In this paper we present an architecture for i-commerce systems using OPELIX (Open Personalized Electronic Information Commerce System) [11] as an example. OPELIX provides an open information commerce platform that enables enterprises to produce, sell, deliver, and manage information products and related services over the Internet. We focus on the notion of information marketplace, a virtual location that enables i-commerce, describe the business and domain model for an information marketplace, and discuss the role of intermediaries in this environment. The domain model is used as the basis for the software architecture of the OPELIX system. We discuss the characteristics of the OPELIX architecture and compare our approach to related work in the field

WEB service interfaces for inter-organisational business processes an infrastructure for automated reconciliation

For the majority of front-end e-business systems, the assumption of a coherent and homogeneous set of interfaces is highly unrealistic. Problems start in the back-end, with systems characterised by a heterogeneous mix of applications and business processes. Integration can be complex and expensive, as systems evolve more in accordance with business needs than with technical architectures. E-business systems are faced with the challenge to give a coherent image of a diversified reality. Web services make business interfaces more efficient, but effectiveness is a business requirement of at least comparable importance. We propose a technique for automatic reconciliation of the Web service interfaces involved in inter-organisational business processes. The working assumption is that the Web service front-end of each company is represented by a set of WSDL and WSCL interfaces. The result of our reconciliation method is a common interface that all the parties can effectively enforce. Indications are also given on ways to adapt individual interfaces to the common one. The technique was embodied in a prototype that we also present

ICT in Czech companies: business efficiency potentials to be achieved.

The paper deals with business potential analysis based on the data published by Czech Statistic Authority (SÚ). It shows that the infrastructure state of the art even in small Czech companies enables to expand ERP and CRM systems, trading over Internet, Supply Chain Management and other new trends. Internet security is here of greatest importance, however it cannot be seen as major obstacle for new trading methods. The greatest challenge identified is the process and workflow optimization. To streamline workflow the document management supporting nearly seamless integration crossover the functional areas is of greatest importance. Moreover, process optimization can run into difficulties due to cross-organization functionalities of new IT architecture concepts like Service Oriented Architecture, WEB2 concepts and other methods and means. In this paper the value flow approach is shortly mentioned as an alternative to process modeling and workflow approach. Value oriented methods can overcome the process oriented approach limitations.ICT infrastructure; Business processes; Process modeling; Document management; Value chains; Business semantics