ANTIQUE: A Non-Factoid Question Answering Benchmark

Considering the widespread use of mobile and voice search, answer passage retrieval for non-factoid questions plays a critical role in modern information retrieval systems. Despite the importance of the task, the community still feels the significant lack of large-scale non-factoid question answering collections with real questions and comprehensive relevance judgments. In this paper, we develop and release a collection of 2,626 open-domain non-factoid questions from a diverse set of categories. The dataset, called ANTIQUE, contains 34,011 manual relevance annotations. The questions were asked by real users in a community question answering service, i.e., Yahoo! Answers. Relevance judgments for all the answers to each question were collected through crowdsourcing. To facilitate further research, we also include a brief analysis of the data as well as baseline results on both classical and recently developed neural IR models

Supervised Transfer Learning for Product Information Question Answering

Popular e-commerce websites such as Amazon offer community question answering systems for users to pose product related questions and experienced customers may provide answers voluntarily. In this paper, we show that the large volume of existing community question answering data can be beneficial when building a system for answering questions related to product facts and specifications. Our experimental results demonstrate that the performance of a model for answering questions related to products listed in the Home Depot website can be improved by a large margin via a simple transfer learning technique from an existing large-scale Amazon community question answering dataset. Transfer learning can result in an increase of about 10% in accuracy in the experimental setting where we restrict the size of the data of the target task used for training. As an application of this work, we integrate the best performing model trained in this work into a mobile-based shopping assistant and show its usefulness.Comment: 2018 17th IEEE International Conference on Machine Learning and Application