Cultural influences and differences in software process improvement programs

Implementing software process improvement (SPI) program successfully in a software organization is possibly the most challenging issue that the industry faces today. It is even more challenging to implement an SPI program in software organizations of developing countries like Bangladesh because of the difference in norms and values of the national culture, and organizational culture as compared to those of the developed European and Western countries. This research extends the prior research on SPI in Bangladesh (Wong & Hasan, 2006) and addresses the factors involved in the implementation of SPI programs in software organizations. A study of ten top software companies in Bangladesh was conducted to investigate whether cultural factors hindered the process improvement program and whether this hindrance led to deterioration of the business goals. The results showed that the lack of cultural awareness and lack of skills from the management perspective acted as barriers during the implementation of SPI programs and so affected the business goals sought by these organizations. Copyright 2008 ACM

How Does Software Process Improvement Address Global Software Engineering?

For decades, Software Process Improvement (SPI) programs have been implemented, inter alia, to improve quality and speed of software development. To set up, guide, and carry out SPI projects, and to measure SPI state, impact, and success, a multitude of different SPI approaches and considerable experience are available. SPI addresses many aspects ranging from individual developer skills to entire organizations. It comprises for instance the optimization of specific activities in the software lifecycle as well as the creation of organization awareness and project culture. In the course of conducting a systematic mapping study on the state-of-the-art in SPI from a general perspective, we observed Global Software Engineering (GSE) becoming a topic of interest in recent years. Therefore, in this paper, we provide a detailed investigation of those papers from the overall systematic mapping study that were classified as addressing SPI in the context of GSE. From the main study's result set, a set of 30 papers dealing with GSE was selected for an in-depth analysis using the systematic review instrument to study the contributions and to develop an initial picture of how GSE is considered from the perspective of SPI. Our findings show the analyzed papers delivering a substantial discussion of cultural models and how such models can be used to better address and align SPI programs with multi-national environments. Furthermore, experience is shared discussing how agile approaches can be implemented in companies working at the global scale. Finally, success factors and barriers are studied to help companies implementing SPI in a GSE context