Visualizing an enterprise social network from email

Proceedings of the 6th ACM/IEEE-CS Joint Conference on Digital Libraries, JCDL '06, p. 83.Understanding the patterns of sending and receiving email within an organization may help us to understand the historical and social dimensions of that organization [1, 3]. In addition to asynchronous person-to-person communication, email is also used for other purposes such as task management and personal archives. However, tools for visualizing, analyzing, and understanding communication patterns tend to focus on a static view of such patterns. We are developing a visualization system to help users perform tasks from perspectives based on temporal and connectivity patterns. Specifically, our system is designed to support browsing the email archive of W3C working groups. The archive has been made available to the TREC 2005 Enterprise Competition. This system supports both temporal views and linkage views. Temporal views can help users easily find a mail. Linkage views show emails that belong to the same discussion group. Linkage views make it easy to extract related information by showing the relationships of those messages and senders

Segue: Overviewing Evolution Patterns of Egocentric Networks by Interactive Construction of Spatial Layouts

Getting the overall picture of how a large number of ego-networks evolve is a common yet challenging task. Existing techniques often require analysts to inspect the evolution patterns of ego-networks one after another. In this study, we explore an approach that allows analysts to interactively create spatial layouts in which each dot is a dynamic ego-network. These spatial layouts provide overviews of the evolution patterns of ego-networks, thereby revealing different global patterns such as trends, clusters and outliers in evolution patterns. To let analysts interactively construct interpretable spatial layouts, we propose a data transformation pipeline, with which analysts can adjust the spatial layouts and convert dynamic egonetworks into event sequences to aid interpretations of the spatial positions. Based on this transformation pipeline, we developed Segue, a visual analysis system that supports thorough exploration of the evolution patterns of ego-networks. Through two usage scenarios, we demonstrate how analysts can gain insights into the overall evolution patterns of a large collection of ego-networks by interactively creating different spatial layouts.Comment: Published at IEEE Conference on Visual Analytics Science and Technology (IEEE VAST 2018

A debate dashboard to enhance on-line knowledge sharing

Purpose – Web 2.0 technologies have radically modified the way in which knowledge is created, managed and shared, improving productivity and accelerating innovation processes for the enterprises. These technologies have allowed enterprises to produce knowledge, leverage collective intelligence and build social capital on a scale that was unimaginable a few years ago. In this paper we focus on a particular kind of web-based collaborative platforms known as argument mapping tools and we discuss the main barriers to the adoption of them. Literature has proved that these argument mapping tools provide large and small and medium enterprise with several advantages, but nevertheless, they have low level adoption. In this paper we explore new technological solutions to support the adoption of argument mapping tools. In particular, we propose the design of a Debate Dashboard to provide visual feedback to support online deliberation. These visual feedback aims at compensating the loss of information due to the mediation of the technology. The Debate Dashboard is composed of a set of suitable visualization tools that have been selected on the basis of a literature review of the visualization tools. Design/methodology/approach - We propose a literature review of existing visualization tools. Building on the literature review we selected thirty visualization tools, which have been classified on the basis of the kind of feedback they are able to provide. We identify three classes of feedback: Community feedback (identikit of users), Interaction feedback (about how users interact) and Absorption feedback (about generated content and its organization). We distilled the Debate Dashboard features by building on results of a literature review on Web 2.0 tools for data visualization. As output of literature review we selected six visualization tools. We consider these selected tools as a sort of starting point. Indeed, our aim is the improvement of them through the addition of further features and functions in order to make them more effective in providing feedback. Originality/value – Our paper enriches the debate about computer mediated conversation and visualization tools. We propose a Dashboard prototype to augment collaborative knowledge mapping tools by providing visual feedback on conversations. The Dashboard will provide at the same time three different kinds of feedback about: details of the participants to the conversation, interaction processes and generated content. This will allow the improvement of the benefits and reduce the costs deriving from the use of mapping tools. Moreover, another important novelty is that visualization tools will be integrated to mapping tools, as until now they have been used only to visualize data contained in forums (as Usenet or Slash.dot), chat or email archives Practical implications – The Dashboard provides feedback about participants, interaction processes and generated contents, thus supporting the adoption of mapping tools as technologies able to foster knowledge sharing among remote workers or/and customers and supplier. The integration of Debate Dashboard with common online argument mapping tools aims at enabling the following advantages: 1. Reduction of misunderstanding; 2. Reduction of cognitive effort required to use argument mapping tools; 3. Improvement of the exploration and the analysis of the maps - the Debate Dashboard feedback improves the usability of the object (the map), thus allowing users to pitch into the conversation in the right place

Networks of reader and country status: An analysis of Mendeley reader statistics

The number of papers published in journals indexed by the Web of Science core collection is steadily increasing. In recent years, nearly two million new papers were published each year; somewhat more than one million papers when primary research papers are considered only (articles and reviews are the document types where primary research is usually reported or reviewed). However, who reads these papers? More precisely, which groups of researchers from which (self-assigned) scientific disciplines and countries are reading these papers? Is it possible to visualize readership patterns for certain countries, scientific disciplines, or academic status groups? One popular method to answer these questions is a network analysis. In this study, we analyze Mendeley readership data of a set of 1,133,224 articles and 64,960 reviews with publication year 2012 to generate three different kinds of networks: (1) The network based on disciplinary affiliations of Mendeley readers contains four groups: (i) biology, (ii) social science and humanities (including relevant computer science), (iii) bio-medical sciences, and (iv) natural science and engineering. In all four groups, the category with the addition "miscellaneous" prevails. (2) The network of co-readers in terms of professional status shows that a common interest in papers is mainly shared among PhD students, Master's students, and postdocs. (3) The country network focusses on global readership patterns: a group of 53 nations is identified as core to the scientific enterprise, including Russia and China as well as two thirds of the OECD (Organisation for Economic Co-operation and Development) countries.Comment: 26 pages, 6 figures (also web-based startable), and 2 table

A framework for the forensic investigation of unstructured email relationship data

Our continued reliance on email communications ensures that it remains a major source of evidence during a digital investigation. Emails comprise both structured and unstructured data. Structured data provides qualitative information to the forensics examiner and is typically viewed through existing tools. Unstructured data is more complex as it comprises information associated with social networks, such as relationships within the network, identification of key actors and power relations, and there are currently no standardised tools for its forensic analysis. Moreover, email investigations may involve many hundreds of actors and thousands of messages. This paper posits a framework for the forensic investigation of email data. In particular, it focuses on the triage and analysis of unstructured data to identify key actors and relationships within an email network. This paper demonstrates the applicability of the approach by applying relevant stages of the framework to the Enron email corpus. The paper illustrates the advantage of triaging this data to identify (and discount) actors and potential sources of further evidence. It then applies social network analysis techniques to key actors within the data set. This paper posits that visualisation of unstructured data can greatly aid the examiner in their analysis of evidence discovered during an investigation

A review of data visualization: opportunities in manufacturing sequence management.

Data visualization now benefits from developments in technologies that offer innovative ways of presenting complex data. Potentially these have widespread application in communicating the complex information domains typical of manufacturing sequence management environments for global enterprises. In this paper the authors review the visualization functionalities, techniques and applications reported in literature, map these to manufacturing sequence information presentation requirements and identify the opportunities available and likely development paths. Current leading-edge practice in dynamic updating and communication with suppliers is not being exploited in manufacturing sequence management; it could provide significant benefits to manufacturing business. In the context of global manufacturing operations and broad-based user communities with differing needs served by common data sets, tool functionality is generally ahead of user application