A survey on online monitoring approaches of computer-based systems

This report surveys forms of online data collection that are in current use (as well as being the subject of research to adapt them to changing technology and demands), and can be used as inputs to assessment of dependability and resilience, although they are not primarily meant for this use

Resilience-Building Technologies: State of Knowledge -- ReSIST NoE Deliverable D12

This document is the first product of work package WP2, "Resilience-building and -scaling technologies", in the programme of jointly executed research (JER) of the ReSIST Network of Excellenc

Automated IT Service Fault Diagnosis Based on Event Correlation Techniques

In the previous years a paradigm shift in the area of IT service management could be witnessed. IT management does not only deal with the network, end systems, or applications anymore, but is more and more concerned with IT services. This is caused by the need of organizations to monitor the efficiency of internal IT departments and to have the possibility to subscribe IT services from external providers. This trend has raised new challenges in the area of IT service management, especially with respect to service level agreements laying down the quality of service to be guaranteed by a service provider. Fault management is also facing new challenges which are related to ensuring the compliance to these service level agreements. For example, a high utilization of network links in the infrastructure can imply a delay increase in the delivery of services with respect to agreed time constraints. Such relationships have to be detected and treated in a service-oriented fault diagnosis which therefore does not deal with faults in a narrow sense, but with service quality degradations. This thesis aims at providing a concept for service fault diagnosis which is an important part of IT service fault management. At first, a motivation of the need of further examinations regarding this issue is given which is based on the analysis of services offered by a large IT service provider. A generalization of the scenario forms the basis for the specification of requirements which are used for a review of related research work and commercial products. Even though some solutions for particular challenges have already been provided, a general approach for service fault diagnosis is still missing. For addressing this issue, a framework is presented in the main part of this thesis using an event correlation component as its central part. Event correlation techniques which have been successfully applied to fault management in the area of network and systems management are adapted and extended accordingly. Guidelines for the application of the framework to a given scenario are provided afterwards. For showing their feasibility in a real world scenario, they are used for both example services referenced earlier

Verification and prediction of timed probabilistic properties over the DMTF CIM

Understanding nonfunctional aspects of system behavior is an essential component of practical software development and maintenance. Many nonfunctional system properties, such as reliability and availability, involve time and probabilities. In this paper, we present a framework for runtime verification and prediction of timed and probabilistic nonfunctional properties of component-based architectures, built using the Meta-Object Facility and the Distributed Management Task Force's Common Information Model (CIM) standard. We describe a Microsoft .NET-based implementation of our framework. We define a language for describing timed probabilistic behavior based on Probabilistic Computational Tree Logic (PCTL). We provide a formal semantics for this language in terms of observed application execution traces. The semantics is interesting in that it permits checking of required timing behavior both over the overall average of traces and also over local "trends" in traces. The latter aspect of the semantics is achieved by incorporating exponential smoothing prediction techniques into the truth function for statements of our language. The semantics is generic over the aspects of an application that are represented by states and state transitions. This enables the language to be used to describe a wide range of nonfunctional properties for runtime verification and prediction purposes. We explain how statements of our language are used to define precise contracts for system monitoring, through relating the semantics to an extended CIM monitoring infrastructure

Actas da 10ª Conferência sobre Redes de Computadores

Universidade do MinhoCCTCCentro AlgoritmiCisco SystemsIEEE Portugal Sectio

Managing Smartphone Testbeds with SmartLab

The explosive number of smartphones with ever growing sensing and computing capabilities have brought a paradigm shift to many traditional domains of the computing field. Re-programming smartphones and instrumenting them for application testing and data gathering at scale is currently a tedious and time-consuming process that poses significant logistical challenges. In this paper, we make three major contributions: First, we propose a comprehensive architecture, coined SmartLab1, for managing a cluster of both real and virtual smartphones that are either wired to a private cloud or connected over a wireless link. Second, we propose and describe a number of Android management optimizations (e.g., command pipelining, screen-capturing, file management), which can be useful to the community for building similar functionality into their systems. Third, we conduct extensive experiments and microbenchmarks to support our design choices providing qualitative evidence on the expected performance of each module comprising our architecture. This paper also overviews experiences of using SmartLab in a research-oriented setting and also ongoing and future development efforts

An evaluation of the challenges of Multilingualism in Data Warehouse development

In this paper we discuss Business Intelligence and define what is meant by support for Multilingualism in a Business Intelligence reporting context. We identify support for Multilingualism as a challenging issue which has implications for data warehouse design and reporting performance. Data warehouses are a core component of most Business Intelligence systems and the star schema is the approach most widely used to develop data warehouses and dimensional Data Marts. We discuss the way in which Multilingualism can be supported in the Star Schema and identify that current approaches have serious limitations which include data redundancy and data manipulation, performance and maintenance issues. We propose a new approach to enable the optimal application of multilingualism in Business Intelligence. The proposed approach was found to produce satisfactory results when used in a proof-of-concept environment. Future work will include testing the approach in an enterprise environmen