Human-Computer Interaction

In this book the reader will find a collection of 31 papers presenting different facets of Human Computer Interaction, the result of research projects and experiments as well as new approaches to design user interfaces. The book is organized according to the following main topics in a sequential order: new interaction paradigms, multimodality, usability studies on several interaction mechanisms, human factors, universal design and development methodologies and tools

Collaborative and Multi-Modal Mixed Reality for Enhancing Cultural Learning in Virtual Heritage

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Multimodal information presentation for high-load human computer interaction

This dissertation addresses the question: given an application and an interaction context, how can interfaces present information to users in a way that improves the quality of interaction (e.g. a better user performance, a lower cognitive demand and a greater user satisfaction)? Information presentation is critical to the quality of interaction because it guides, constrains and even determines cognitive behavior. A good presentation is particularly desired in high-load human computer interactions, such as when users are under time pressure, stress, or are multi-tasking. Under a high mental workload, users may not have the spared cognitive capacity to cope with the unnecessary workload induced by a bad presentation. In this dissertation work, the major presentation factor of interest is modality. We have conducted theoretical studies in the cognitive psychology domain, in order to understand the role of presentation modality in different stages of human information processing. Based on the theoretical guidance, we have conducted a series of user studies investigating the effect of information presentation (modality and other factors) in several high-load task settings. The two task domains are crisis management and driving. Using crisis scenario, we investigated how to presentation information to facilitate time-limited visual search and time-limited decision making. In the driving domain, we investigated how to present highly-urgent danger warnings and how to present informative cues that help drivers manage their attention between multiple tasks. The outcomes of this dissertation work have useful implications to the design of cognitively-compatible user interfaces, and are not limited to high-load applications

Augmented reality and older adults:A comparison of prompting types

Older adults can benefit from technologies that help them to complete everyday tasks. However, they are an often-under-represented population in augmented reality (AR) research. We present the results of a study in which people aged 50 years or older were asked to perform actions by interpreting visual AR prompts in a lab setting. Our results show that users were less successful at completing actions when using ARROWand HIGHLIGHT augmentations than when using ghosted OBJECT or GHOSTHAND augmentations. We found that user confidence in performing actions varied according to action and augmentation type. Users preferred combined AUDIO+TEXT prompts (our control condition) overall, but the GHOSTHAND was the most preferred visual prompt. We discuss reasons for these differences and provide insight for developers of AR content for older adults. Ourwork provides the first comparative study of AR with older adults in a non-industrial context.</p

Augmented reality and older adults:A comparison of prompting types

Older adults can benefit from technologies that help them to complete everyday tasks. However, they are an often-under-represented population in augmented reality (AR) research. We present the results of a study in which people aged 50 years or older were asked to perform actions by interpreting visual AR prompts in a lab setting. Our results show that users were less successful at completing actions when using ARROWand HIGHLIGHT augmentations than when using ghosted OBJECT or GHOSTHAND augmentations. We found that user confidence in performing actions varied according to action and augmentation type. Users preferred combined AUDIO+TEXT prompts (our control condition) overall, but the GHOSTHAND was the most preferred visual prompt. We discuss reasons for these differences and provide insight for developers of AR content for older adults. Ourwork provides the first comparative study of AR with older adults in a non-industrial context.</p

Effective design, configuration, and use of digital CCTV

It is estimated that there are five million CCTV cameras in use today. CCTV is used by a wide range of organisations and for an increasing number of purposes. Despite this, there has been little research to establish whether these systems are fit for purpose. This thesis takes a socio-technical approach to determine whether CCTV is effective, and if not, how it could be made more effective. Humancomputer interaction (HCI) knowledge and methods have been applied to improve this understanding and what is needed to make CCTV effective; this was achieved in an extensive field study and two experiments. In Study 1, contextual inquiry was used to identify the security goals, tasks, technology and factors which affected operator performance and the causes at 14 security control rooms. The findings revealed a number of factors which interfered with task performance, such as: poor camera positioning, ineffective workstation setups, difficulty in locating scenes, and the use of low-quality CCTV recordings. The impact of different levels of video quality on identification and detection performance was assessed in two experiments using a task-focused methodology. In Study 2, 80 participants identified 64 face images taken from four spatially compressed video conditions (32, 52, 72, and 92 Kbps). At a bit rate quality of 52 Kbps (MPEG-4), the number of faces correctly identified reached significance. In Study 3, 80 participants each detected 32 events from four frame rate CCTV video conditions (1, 5, 8, and 12 fps). Below 8 frames per second, correct detections and task confidence ratings decreased significantly. These field and empirical research findings are presented in a framework using a typical CCTV deployment scenario, which has been validated through an expert review. The contributions and limitations of this thesis are reviewed, and suggestions for how the framework should be further developed are provided