Autonomous Agents for Business Process Management

Traditional approaches to managing business processes are often inadequate for large-scale organisation-wide, dynamic settings. However, since Internet and Intranet technologies have become widespread, an increasing number of business processes exhibit these properties. Therefore, a new approach is needed. To this end, we describe the motivation, conceptualization, design, and implementation of a novel agent-based business process management system. The key advance of our system is that responsibility for enacting various components of the business process is delegated to a number of autonomous problem solving agents. To enact their role, these agents typically interact and negotiate with other agents in order to coordinate their actions and to buy in the services they require. This approach leads to a system that is significantly more agile and robust than its traditional counterparts. To help demonstrate these benefits, a companion paper describes the application of our system to a real-world problem faced by British Telecom

Cooperative Approach for Composite Ontology Mapping

This paper proposes a cooperative approach for composite ontology mapping. We first present an extended classification of automated ontology matching and propose an automatic composite solution for the matching problem based on cooperation. In our proposal, agents apply individual mapping algorithms and cooperate in order to change their individual results. We assume that the approaches are complementary to each other and their combination produces better results than the individual ones. Next, we compare our model with three state of the art matching systems. The results are promising specially for what concerns precision and recall. Finally, we propose an argumentation formalism as an extension of our initial model. We compare our argumentation model with the matching systems, showing improvements on the results

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: NL

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: N

The Information-Flow Approach to Ontology-Based Semantic Integration

In this article we argue for the lack of formal foundations for ontology-based semantic alignment. We analyse and formalise the basic notions of semantic matching and alignment and we situate them in the context of ontology-based alignment in open-ended and distributed environments, like the Web. We then use the mathematical notion of information flow in a distributed system to ground three hypotheses that enable semantic alignment. We draw our exemplar applications of this work from a variety of interoperability scenarios including ontology mapping, theory of semantic interoperability, progressive ontology alignment, and situated semantic alignment

Introducing fuzzy trust for managing belief conflict over semantic web data

Interpreting Semantic Web Data by different human experts can end up in scenarios, where each expert comes up with different and conflicting ideas what a concept can mean and how they relate to other concepts. Software agents that operate on the Semantic Web have to deal with similar scenarios where the interpretation of Semantic Web data that describes the heterogeneous sources becomes contradicting. One such application area of the Semantic Web is ontology mapping where different similarities have to be combined into a more reliable and coherent view, which might easily become unreliable if the conflicting beliefs in similarities are not managed effectively between the different agents. In this paper we propose a solution for managing this conflict by introducing trust between the mapping agents based on the fuzzy voting model

An extended value-based argumentation framework for ontology mapping with confidence degrees

Heuristics to combine different approaches for ontology mapping have been proposed in the literature. This paper proposes to use abstract argumentation frameworks to combine such approaches. We extend the Value-based Argumentation Framework (VAF)[2], in order to represent arguments with confidence degrees. Our agents apply individual mapping algorithms and cooperate in order to exchange their local results (arguments). Next, based on their preferences and confidence of the arguments, the agents compute their preferred mapping sets. The arguments in such preferred sets are viewed as the set of globally acceptable arguments

A Cooperative Approach for Composite Ontology Matching

Ontologies have proven to be an essential element in a range of applications in which knowl-edge plays a key role. Resolving the semantic heterogeneity problem is crucial to allow the interoperability between ontology-based systems. This makes automatic ontology matching, as an anticipated solution to semantic heterogeneity, an important, research issue. Many dif-ferent approaches to the matching problem have emerged from the literature. An important issue of ontology matching is to find effective ways of choosing among many techniques and their variations, and then combining their results. An innovative and promising option is to formalize the combination of matching techniques using agent-based approaches, such as cooperative negotiation and argumentation. In this thesis, the formalization of the on-tology matching problem following an agent-based approach is proposed. Such proposal is evaluated using state-of-the-art data sets. The results show that the consensus obtained by negotiation and argumentation represent intermediary values which are closer to the best matcher. As the best matcher may vary depending on specific differences of multiple data sets, cooperative approaches are an advantage. *** RESUMO - Ontologias são elementos essenciais em sistemas baseados em conhecimento. Resolver o problema de heterogeneidade semântica é fundamental para permitira interoperabilidade entre sistemas baseados em ontologias. Mapeamento automático de ontologias pode ser visto como uma solução para esse problema. Diferentes e complementares abordagens para o problema são propostas na literatura. Um aspecto importante em mapeamento consiste em selecionar o conjunto adequado de abordagens e suas variações, e então combinar seus resultados. Uma opção promissora envolve formalizara combinação de técnicas de ma-peamento usando abordagens baseadas em agentes cooperativos, tais como negociação e argumentação. Nesta tese, a formalização do problema de combinação de técnicas de ma-peamento usando tais abordagens é proposta e avaliada. A avaliação, que envolve conjuntos de testes sugeridos pela comunidade científica, permite concluir que o consenso obtido pela negociação e pela argumentação não é exatamente a melhoria de todos os resultados individuais, mas representa os valores intermediários que são próximo da melhor técnica. Considerando que a melhor técnica pode variar dependendo de diferencas específicas de múltiplas bases de dados, abordagens cooperativas são uma vantagem

A negotiation protocol to support agent argumentation and ontology interoperability in MAS-based virtual enterprises

The virtual enterprise (VE), which is formed according to some business opportunities through the collaboration of supply chain partners, is an effective way of business operation in the dynamic global market. This paper proposes an automated negotiation protocol for multi-agent system (MAS) based virtual enterprises. Firstly, to facilitate the functional integration of VEs, a MAS framework is developed to represent the whole life cycle of VEs. Secondly, a negotiation protocol supporting agent argumentation and ontology interoperability between agents is designed to handle the one-to-many negotiation scenarios in the VE context. The negotiation ontology is defined to combine the negotiation domain knowledge. Meanwhile, the ontology interoperability and agent argumentation mechanism is illustrated to ensure agents' mutual understandings. Finally, the proposed MAS framework is implemented upon the JADE platform. Simulation experiments are carried out to verify the agent interaction sequences in the negotiation protocol. © 2010 IEEE.published_or_final_versionThe 7th International Conference on Information Technology: New Generations (ITNG 2010), Las Vegas, NV., 12-14 April 2010. In Proceedings of the 7th ITNG, 2010, p. 448-45

Sensemaking on the Pragmatic Web: A Hypermedia Discourse Perspective

The complexity of the dilemmas we face on an organizational, societal and global scale forces us into sensemaking activity. We need tools for expressing and contesting perspectives flexible enough for real time use in meetings, structured enough to help manage longer term memory, and powerful enough to filter the complexity of extended deliberation and debate on an organizational or global scale. This has been the motivation for a programme of basic and applied action research into Hypermedia Discourse, which draws on research in hypertext, information visualization, argumentation, modelling, and meeting facilitation. This paper proposes that this strand of work shares a key principle behind the Pragmatic Web concept, namely, the need to take seriously diverse perspectives and the processes of meaning negotiation. Moreover, it is argued that the hypermedia discourse tools described instantiate this principle in practical tools which permit end-user control over modelling approaches in the absence of consensus