Unifying Topic, Sentiment & Preference in an HDP-Based Rating Regression Model for Online Reviews

This paper proposes a new HDP based online review rating regression model named Topic-Sentiment-Preference Regression Analysis (TSPRA). TSPRA combines topics (i.e. product aspects), word sentiment and user preference as regression factors, and is able to perform topic clustering, review rating prediction, sentiment analysis and what we invent as "critical aspect" analysis altogether in one framework. TSPRA extends sentiment approaches by integrating the key concept "user preference" in collaborative filtering (CF) models into consideration, while it is distinct from current CF models by decoupling "user preference" and "sentiment" as independent factors. Our experiments conducted on 22 Amazon datasets show overwhelming better performance in rating predication against a state-of-art model FLAME (2015) in terms of error, Pearson's Correlation and number of inverted pairs. For sentiment analysis, we compare the derived word sentiments against a public sentiment resource SenticNet3 and our sentiment estimations clearly make more sense in the context of online reviews. Last, as a result of the de-correlation of "user preference" from "sentiment", TSPRA is able to evaluate a new concept "critical aspects", defined as the product aspects seriously concerned by users but negatively commented in reviews. Improvement to such "critical aspects" could be most effective to enhance user experience

Large-Scale Joint Topic, Sentiment & User Preference Analysis for Online Reviews

This paper presents a non-trivial reconstruction of a previous joint topic-sentiment-preference review model TSPRA with stick-breaking representation under the framework of variational inference (VI) and stochastic variational inference (SVI). TSPRA is a Gibbs Sampling based model that solves topics, word sentiments and user preferences altogether and has been shown to achieve good performance, but for large data set it can only learn from a relatively small sample. We develop the variational models vTSPRA and svTSPRA to improve the time use, and our new approach is capable of processing millions of reviews. We rebuild the generative process, improve the rating regression, solve and present the coordinate-ascent updates of variational parameters, and show the time complexity of each iteration is theoretically linear to the corpus size, and the experiments on Amazon data sets show it converges faster than TSPRA and attains better results given the same amount of time. In addition, we tune svTSPRA into an online algorithm ovTSPRA that can monitor oscillations of sentiment and preference overtime. Some interesting fluctuations are captured and possible explanations are provided. The results give strong visual evidence that user preference is better treated as an independent factor from sentiment