New Technique to Enhance the Performance of Spoken Dialogue Systems by Means of Implicit Recovery of ASR Errors

This paper proposes a new technique to implicitly correct some ASR errors made by spoken dialogue systems, which is implemented at two levels: statistical and linguistic. The goal of the former level is to employ for the correction knowledge extracted from the analysis of a training corpus comprised of utterances and their corresponding ASR results. The outcome of the analysis is a set of syntactic-semantic models and a set of lexical models, which are optimally selected during the correction. The goal of the correction at the linguistic level is to repair errors not detected during the statistical level which affects the semantics of the sentences. Experiments carried out with a previouslydeveloped spoken dialogue system for the fast food domain indicate that the technique allows enhancing word accuracy, spoken language understanding and task completion by 8.5%, 16.54% and 44.17% absolute, respectively.Ministerio de Ciencia y Tecnología TIN2007-64718 HAD

Multimodal person recognition for human-vehicle interaction

Next-generation vehicles will undoubtedly feature biometric person recognition as part of an effort to improve the driving experience. Today's technology prevents such systems from operating satisfactorily under adverse conditions. A proposed framework for achieving person recognition successfully combines different biometric modalities, borne out in two case studies

Sequential Dialogue Context Modeling for Spoken Language Understanding

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous system turn and contextual ambiguities are resolved by the downstream components. In this paper, we explore novel approaches for modeling dialogue context in a recurrent neural network (RNN) based language understanding system. We propose the Sequential Dialogue Encoder Network, that allows encoding context from the dialogue history in chronological order. We compare the performance of our proposed architecture with two context models, one that uses just the previous turn context and another that encodes dialogue context in a memory network, but loses the order of utterances in the dialogue history. Experiments with a multi-domain dialogue dataset demonstrate that the proposed architecture results in reduced semantic frame error rates.Comment: 8 + 2 pages, Updated 10/17: Updated typos in abstract, Updated 07/07: Updated Title, abstract and few minor change