Open-Retrieval Conversational Question Answering

Conversational search is one of the ultimate goals of information retrieval. Recent research approaches conversational search by simplified settings of response ranking and conversational question answering, where an answer is either selected from a given candidate set or extracted from a given passage. These simplifications neglect the fundamental role of retrieval in conversational search. To address this limitation, we introduce an open-retrieval conversational question answering (ORConvQA) setting, where we learn to retrieve evidence from a large collection before extracting answers, as a further step towards building functional conversational search systems. We create a dataset, OR-QuAC, to facilitate research on ORConvQA. We build an end-to-end system for ORConvQA, featuring a retriever, a reranker, and a reader that are all based on Transformers. Our extensive experiments on OR-QuAC demonstrate that a learnable retriever is crucial for ORConvQA. We further show that our system can make a substantial improvement when we enable history modeling in all system components. Moreover, we show that the reranker component contributes to the model performance by providing a regularization effect. Finally, further in-depth analyses are performed to provide new insights into ORConvQA.Comment: Accepted to SIGIR'2

Recurrent Chunking Mechanisms for Long-Text Machine Reading Comprehension

In this paper, we study machine reading comprehension (MRC) on long texts, where a model takes as inputs a lengthy document and a question and then extracts a text span from the document as an answer. State-of-the-art models tend to use a pretrained transformer model (e.g., BERT) to encode the joint contextual information of document and question. However, these transformer-based models can only take a fixed-length (e.g., 512) text as its input. To deal with even longer text inputs, previous approaches usually chunk them into equally-spaced segments and predict answers based on each segment independently without considering the information from other segments. As a result, they may form segments that fail to cover the correct answer span or retain insufficient contexts around it, which significantly degrades the performance. Moreover, they are less capable of answering questions that need cross-segment information. We propose to let a model learn to chunk in a more flexible way via reinforcement learning: a model can decide the next segment that it wants to process in either direction. We also employ recurrent mechanisms to enable information to flow across segments. Experiments on three MRC datasets -- CoQA, QuAC, and TriviaQA -- demonstrate the effectiveness of our proposed recurrent chunking mechanisms: we can obtain segments that are more likely to contain complete answers and at the same time provide sufficient contexts around the ground truth answers for better predictions