Multi-Method Framework for Development of Systemic, Technology-Driven Capability Concepts

Emerging technologies shape the operations of many commercial and military organisations, including the Australian Defence Force. Current capability development processes, grounded in the principles of systems engineering, focus on capability gaps rather than opportunities, often locking in incremental improvements but not transformative changes enabling new capabilities and processes. Furthermore, traditional systems engineering is framed in a way that equates capability with product, leading to single-technology stove-piped processes. By contrast, the study presented in this thesis seeks to design a methodological framework for development of systemic, technology-driven capability concepts that recognise capability as an emergent property of complex systems. The study draws on the body of knowledge in systems thinking and multi-method operations research to design the methodological framework and apply, evaluate and refine it across five concept development workshops within a multi-case study. The study findings support reducing the focus on current processes, use of boundary-mitigating steps to improve generation of ideas, and evolution of technology use cases during concept development. Higher-level, operational concepts are found to be more complex than lower-level tactical concepts; cyclical processes that include resupply produce concepts with higher dynamic complexity. Elicitation of impacts is shaped by the available time and discussion prompts. Importantly, concepts are best framed in terms of capability rather than technology, as capabilities are enabled by multiple interacting technological elements. This is reflected in the novel formalism of technological ecosystem maps, which reframes the discussion of capability options towards capability effects generated by technology groupings. For operations researchers seeking to design real-life interventions, the study demonstrates a traceable process of methodological evolution, with a novel application of boundary critique as the analytical lens for improvement. For capability developers, the study provides a fit-for-purpose methodology for exploring the opportunities presented by emerging technologies, intended to complement the existing capability development processes. The formalism of technological ecosystems lays the groundwork for reframing of capability development towards a more holistic framework, emphasising integration, sustainment, and long-term management of capability elements

A model based safety architecture framework for Dutch high speed train lines

This paper presents a model-based safety architecture framework (MBSAF) for capturing and sharing architectural knowledge of safety cases of safetycritical systems of systems (SoS). Whilst architecture frameworks in the systems engineering domain consider safety often as dependent attribute, this study focusses specifically on sharing architectural knowledge of safety cases between stakeholders and managing safety in systems development. For this purpose, we adapt the A3 architecture overview (A3AO) tool. The application is shown though the case study of Dutch high speed train lines and shows how to derive requirements from various stakeholders by carrying out iterative validations of the A3AOs. The implemented technique consists of systems modeling language-based (SysML) diagrams. Outcomes of the assessment lead to guidelines for two A3AOs. This results in increasing and effective interaction between stakeholders, more overview for managing safety complexity, more insight into finding required safety information, and therefore; an increasing efficiency in safety engineerin

Managing knowledge for capability engineering

The enterprises that deliver capability are trying to evolve into through-life businesses by shifting away from the traditional pattern of designing and manufacturing successive generations of products, towards a new paradigm centred on support, sustainability and the incremental enhancements of existing capabilities from technology insertions and changes to process. The provision of seamless through-life customer solutions depends heavily on management of information and knowledge between, and within the different parts of the supply chain enterprise. This research characterised and described Capability Engineering (CE) as applied in the defence enterprise and identified to BAE Systems important considerations for managing knowledge within that context. The terms Capability Engineering and Through Life Capability Management (TLCM), used synonymously in this thesis, denote a complex evolving domain that requires new approaches to better understand the different viewpoints, models and practices. The findings and novelty of this research is demonstrated through the following achievements: Defined the problem space that Requirements Engineers can use in through-life management projects. Made a contribution to the development of models for Systems Architects to enable them to incorporate ‘soft’ systems within their consideration. Independently developed a TLCM activity model against which BAE Systems validated the BAE Systems TLCM activity model, which is now used by UK Ministry of Defence (MoD). Developed, and published within INCOSE1, the INCOSE Capability Engineering ontology. Through the novel analysis of a directly applicable case study, highlighted to Functional Delivery Managers the significance of avoiding the decoupling of information and knowledge in the context of TLCM. Through experimentation and knowledge gained within this research, identified inadequacies in the TechniCall (rapid access to experts) service which led to the generation of requirements for an improved service which is now being implemented by BAE Systems. The results showed that managing knowledge is distinct when compared to information management. Over-reliance on information management in the absence of tacit knowledge can lead to a loss in the value of the information, which can result in unintended consequences. Capability is realised through a combination of component systems and Capability Engineering is equivalent to a holistic perspective of Systems Engineering. A sector-independent Capability Engineering ontology is developed to enable semantic interoperability between different domains i.e. defence, rail and information technology. This helped to better understand the dependencies of contributing component systems within defence, and supported collaboration across different domains. Although the evaluation of the ontology through expert review has been accomplished; the ontology, KM analysis framework and soft systems transitioning approach developed still need to undergo independent verification and validation. This requires application to other case studies to check and exploit their suitability. This Engineering Doctorate research has been disseminated through a number of peer reviewed publications

Cryptocurrencies and future financial crime.

Background: Cryptocurrency fraud has become a growing global concern, with various governments reporting an increase in the frequency of and losses from cryptocurrency scams. Despite increasing fraudulent activity involving cryptocurrencies, research on the potential of cryptocurrencies for fraud has not been examined in a systematic study. This review examines the current state of knowledge about what kinds of cryptocurrency fraud currently exist, or are expected to exist in the future, and provides comprehensive definitions of the frauds identified. Methods: The study involved a scoping review of academic research and grey literature on cryptocurrency fraud and a 1.5-day expert consensus exercise. The review followed the PRISMA-ScR protocol, with eligibility criteria based on language, publication type, relevance to cryptocurrency fraud, and evidence provided. Researchers screened 391 academic records, 106 of which went on to the eligibility phase, and 63 of which were ultimately analysed. We screened 394 grey literature sources, 128 of which passed on to the eligibility phase, and 53 of which were included in our review. The expert consensus exercise was attended by high-profile participants from the private sector, government, and academia. It involved problem planning and analysis activities and discussion about the future of cryptocurrency crime. Results: The academic literature identified 29 different types of cryptocurrency fraud; the grey literature discussed 32 types, 14 of which were not identified in the academic literature (i.e., 47 unique types in total). Ponzi schemes and (synonymous) high yield investment programmes were most discussed across all literature. Participants in the expert consensus exercise ranked pump-and-dump schemes and ransomware as the most profitable and feasible threats, though pump-and-dumps were, notably, perceived as the least harmful type of fraud. Conclusions: The findings of this scoping review suggest cryptocurrency fraud research is rapidly developing in volume and breadth, though we remain at an early stage of thinking about future problems and scenarios involving cryptocurrencies. The findings of this work emphasise the need for better collaboration across sectors and consensus on definitions surrounding cryptocurrency fraud to address the problems identified

Armoured vehicle manufacturing in the Gulf States challenges and future vision: a systems engineering perspective

© Cranfield University, 2019The armoured vehicles manufacturers (AVMs) in the Gulf States encounter many difficulties related to their current performance, their customers' circumstances and the interactions between them. The AVMs are Small and Medium Enterprises (SME), owned by entrepreneurs who manage their organisations intuitively, leading to likely performance degradation which affects their outputs and thus customer satisfaction. On the other side, the customers lack essential elements of the acquisition process such as the non-existence of published defence strategies documents, customer needs not being precisely clarified to the developers, demand fluctuation, customer individuals’ knowledge being insufficient to contribute toward developing the intended values, etc. Third, the interactions between AVMs and their stakeholders, the customer in particulars, do not rise to the level of product importance. These environments form the dynamic environment that AVMs in the Gulf states currently face besides other circumstances, such as the fierce competition worldwide, considerably changes regarding the threats and needs, constant technology advancements, and political challenges, which combined may hinder AVMs from attaining their instant (customer satisfaction) and future (market sustainability) goals. Therefore, this thesis pursues aims to enable the owners/managers (entrepreneurs) of AVMs in the Arabian Gulf States to employ their resources efficiently to deliver innovative values that satisfy the needs of all of their stakeholders, customers in particular, within the dynamic environment. Dealing with the dynamic environment requires intensive planning and the execution of known managerial disciplines, such as strategy, supply chain and business to business (B2B) interactions along with utilising essential tools provided by the System Engineering (SE) discipline. The latter subject has adequate means to optimise the strategy and supply chain technical tools by integrating them with the related managerial tools to enhance the development efforts. Moreover, organised interactions among various related entities that share a well-designed network enforce the desirable integration and enhance the relationship in the B2B context which ensures customer satisfaction, confirms the AVM market’s sustainment, strengthens the defence industry and attains arms independence. These efforts must be monitored and controlled by higher national authorities’ substantial strategies to ensure that the national goals are achieved. Therefore, the author suggests a conceptual model to guide all interested parties, the AVM’s management, to enhance their performance by considering all essential managerial and technical aspects. The model also emphasises the importance of interactions in enforcing the applications of the strategic, design, production and test and evaluation process to enable AVMs to enhance their product development in order to capture customer satisfaction and succeed in business. The success of the national AVMs will lead to the attainment of one of the most important national objectives, i.e. arms independence

The classification and framing of the curriculum: a case of integrated studies

This study focuses on curriculum integration for several reasons. Firstly, because there appeared to be no clear definition of integration nor a consensus on what constituted good integration. Secondly, there were few studies on integration and the type of learning involved. I believe that a study looking at an integrated unit in depth should help to shed light on what integration is and how it can be accommodated within the school system. Thirdly, an opportunity existed to observe such a unit within an established middle school. As integration is purported as being "the way" young adolescents should be taught, a middle school setting seemed ideal to me. I thought that this setting should be far enough removed from the content driven senior school to allow for its complete and uninhibited development, especially given the philosophy of this well developed middle school. Fourthly, I am interested in the potential of integration as a way of focusing on learning outcomes rather than curriculum inputs. My own theoretical perspective, with a heavy leaning toward constructivist ideas, caused me to lean towards qualitative rather than quantitative research methodologies and methods. I wanted to do justice to the study by clearly describing the social context of the school and the curriculum. Basil Bemstein's pedagogic code was seen as a way of providing the framework for the development of such a method of description. As this pedagogic code had seldom been used in a study such as this, a complete investigation of its descriptive and analytic power was seen as being of benefit to future curriculum research. The study involved two major tasks. The first task was to develop the framework to a point that it would provide a descriptive language for the recording and analysis of a school culture.This was done by reconceptualising theories about the sociology of knowledge drawing on research by Bemstein (1971a; 1971b; 1977; 1990; 1996; 2000), Young (1971), Daniels (1987; 1989; 1995; 2001), Morais (1992) and Parker (1994) and modifying the resulting mapping tool developed to suit the complexity of the data gathered. The second task was to apply this framework to the observational data and to derive a description of the culture of the school and the micro-cultures of the two units of study observed within this school. From this description meaning was generated in the form of propositional statements about the development of an integrated unit of study within the culture of a school

Managing knowledge for through life capability

In 2005 the UK Ministry of Defence (MoD) published a White Paper in which it detailed its Defence Industrial Strategy (DIS) (UK MoD, 2005). The strategy involved a rapid transformation of UK defence towards a product-service, business-like paradigm through the adoption of Through Life Capability Management (TLCM). TLCM has since been succeeded by other initiatives. However, for organisations involved in the management of capability through life, the associated principles of operation as well as the challenges remain, including that of the management of knowledge. The confederated capability enterprise is a distributed knowledge system. Knowledge of the systems, for which a particular organisation has through-life management responsibility, may be distributed throughout an enterprise that comprises several commercial organisations as well as the customer. The bringing together of different components of capability and perspectives makes managing knowledge difficult. This is complicated further by the observation that in a decade one can expect a significant proportion of the manpower involved in a capability will have changed. Success in this type of environment requires a clear understanding of the value of particular knowledge within the organisation as well as effective knowledge management in the wider enterprise. Dstl and EPSRC have jointly funded this research which addresses management of knowledge for through life capability through modelling of the capability enterprise, a workshop on TLCM benefits and behaviours, a comparative case study at a commercial service company and the UK MoD including Dstl, and knowledge mapping within a specific exemplar capability. The results of the modelling illustrated the Systems of Systems (SoS) nature of the enterprise and the need to align capability and management processes across the enterprise. How well this can be achieved depends on the extent to which both the UK MoD and industry are willing to share, access and process information and knowledge. This would require trust between the individuals and organisations involved. The need for trust was emphasised in an international workshop where the participants discussed the behaviours that were required for the perceived benefits of TLCM to be realised. The workshop members highlighted trust in long term planning as industry seeks to manage skills and knowledge over time. ServiceCo provides communication and media services to customers globally. It comprises four customer-facing divisions and two operational units. The case which was based on interviews in one customer-facing and one operational unit revealed the following: •Focus on corporate values supports knowledge management behaviours across the organisation. •Succession planning is needed for all skills and knowledge that are critical or essential to the business. •Once the continual renewal of knowledge slows down and/or stops in an organisation, the knowledge is lost. The second case of the study was the Royal Navy Command Head Quarters and Dstl. Dstl is a trading fund that provides UK MoD and the wider UK government specialist Science & Technology services and operates and manages the Chief Scientific Advisor’s research programme. The case study revealed: •Security regulations and considerations impact significantly on effective management of knowledge. •Knowledge retrieval can be “hit and miss” as complicated filing structures and indexing practices are applied inconsistently, leading to individuals adopting a number of strategies to share knowledge. •Succession planning for people with rare skills is an issue that impacts business continuation. Comparison between the two cases showed that the two organisations experienced different problems but that the knowledge behaviours adopted by the individuals involved were essentially the same. This pointed to the need to address the issues associated with the management of knowledge as cultural and organisational in nature. Personal strategies to manage and share knowledge included individuals retaining copies of files on desktop hard drives and keeping paper copies in drawers; documents were emailed to ensure the intended audience would get it or be able to access it; and asking a colleague for advice on where to find out things. An important difference between knowledge management between the two organisations was that the UK MoD relied on processes due to the rapid change of personnel whereas the service company relied on personal relationships as people remained in the roles for longer. The knowledge mapping of “moving personnel and materiel using vehicles” revealed that each Line of Development (LoDs) has its own constituent (LoDs) indicating the requirement to manage organisational capability in order to deliver capability to customers. It also illustrated all the active knowledge that is required in order for the capability to be delivered. The research main contributions are: •Theoretical models for exploring the use of knowledge in acquisition projects over time •Comparing two organisations at separate ends of the organisational spectrum and identifying common organisational factors that influence the management of knowledge for through life capability •Recognising that the enterprise is a capability SoS. In order to successfully delivery capability, knowledge about and within the components needs to be managed. Other findings include: •Management of knowledge for TLCM puts the focus on managing knowledge for future capability requirements rather than on retention of knowledge products, bringing in aspects such as business continuation planning and consequently impacting on the organisation’s future development. •There is a strong relationship between knowledge conservation, human resource management and company policies. •Managing changes in design and/or function requires a good understanding of the different processes used within the various disciplines involved across the capability components and how they contribute to the final product and to each other. •An organisation’s goals and the manner in which it organises itself to achieve them with regard to the management of knowledge does not appear linked. Instead, focus falls on the organisational architecture and the human resource polices that it implies. •‘Knowing’ is an individual capability and also a social one; communities of practice and networking are necessary components of an organisation’s knowledge base. •Knowing whom to ask and where to look is in a knowledge retrieval perspective nearly as important as knowing what to look for. •“Individuals know while documents, processes and tools support knowing”. This emphasises the need for a close connection between humans and IT-based knowledge repositories. •The role of IT in knowledge management can either be to correlate knowledge in people’s heads to relevant projects or to correlate individuals and knowledge in relevant projects depending on the key questions asked in the management of knowledge within the organisation. •The role of IT in determining issues related to the relevance and location of documentation differs depending of the organisation’s reliance on face to face interactions between employees as a means for communicating this information. •The capability end user is in some instances hard to define. How the end user is defined determines where the SoS boundaries are defined. It is probably better to define the boundary as a broad fuzzy border. The indeterminacy implied by this view becomes a complexity issue for management of knowledge. •The impetus to manage knowledge and how is influenced legal requirements and by the organisation’s relationships with its stakeholders including the extent it is subject to external scrutiny. Based on the research, a number of recommendations are made