1 research outputs found
Towards a Smarter organization for a Self-servicing Society
Traditional social organizations such as those for the management of
healthcare are the result of designs that matched well with an operational
context considerably different from the one we are experiencing today. The new
context reveals all the fragility of our societies. In this paper, a platform
is introduced by combining social-oriented communities and complex-event
processing concepts: SELFSERV. Its aim is to complement the "old recipes" with
smarter forms of social organization based on the self-service paradigm and by
exploring culture-specific aspects and technological challenges.Comment: Final version of a paper published in the Proceedings of
International Conference on Software Development and Technologies for
Enhancing Accessibility and Fighting Info-exclusion (DSAI'16), special track
on Emergent Technologies for Ambient Assisted Living (ETAAL